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Courses at DCG

NVQ Certificate in Customer Service – Level 2

L2PT

Course Type: Adult and Community
Location: Distance Learning
Subject Area: Adult Community Learning
Start Date: Flexible

This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service, including how to satisfy customers’ expectations.

View Course Information NVQ Certificate in Customer Service – Level 2

ILM Certificate in Leadership and Management Skills – Level 3

L3PT

Course Type: Adult and Community
Location: Other
Subject Area: Business, Leadership and Management
Start Date: Flexible

The ILM Level 3 Certificate in Leadership and Management Skills is designed for current or aspiring team leaders, supervisors and first-line managers who want to build their confidence and...

View Course Information ILM Certificate in Leadership and Management Skills – Level 3

Diploma in Advice and Guidance – Level 4

L4PT

Course Type: Adult and Community
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible

This course recognises that employment in the advice and guidance sectors involves a diverse range of functions, tasks and activities.

View Course Information Diploma in Advice and Guidance – Level 4

ILM Certificate in Leadership and Management Skills – Level 3

L3PT

Course Type: Adult and Community
Location: Other
Subject Area: Business, Leadership and Management
Start Date: Flexible

The ILM Level 3 Certificate in Leadership and Management Skills is designed for current or aspiring team leaders, supervisors and first-line managers who want to build their confidence and...

View Course Information ILM Certificate in Leadership and Management Skills – Level 3

Diploma in Retail Skills – Level 2

L2PT

Course Type: Adult and Community
Location: Distance Learning
Subject Area: Adult Community Learning
Start Date: Flexible

This qualification provides a sound skills base for any person who works in a retail environment.

View Course Information Diploma in Retail Skills – Level 2

ILM Certificate in Leadership and Team Skills – Level 2

L2PT

Course Type: Adult and Community
Location: Other
Subject Area: Professional Training
Start Date: Flexible

This qualification has been designed for team leaders who have some personal autonomy and responsibility as well as for those who collaborate with others to deliver work

View Course Information ILM Certificate in Leadership and Team Skills – Level 2

Apprenticeship – Bakery (Standard) – Level 2

L2PT

Course Type: Apprenticeships
Location: The Roundhouse
Subject Area: Hospitality and Catering
Start Date: Flexible

This apprenticeship covers knowledge and skills in: Producing a loaf by hand with no mechanical aids – using only flour, salt, water and yeast Producing bread and cake...

View Course Information Apprenticeship – Bakery (Standard) – Level 2

Award in the Safe Application of Pesticides using Pedestrian Handheld Equipment (PA6) – Installing Pesticide Plugs in Tree Stumps (PA6PP) (NPTC 0216-78)

L2FT

Course Type: Adult and Community
Location: Broomfield Hall
Subject Area: Agriculture
Start Date: 07/08/2027

This course aims to prepare participants for the NPTC Certificate of Competence in the Safe Use of Pesticides qualification. The course also includes assessment, to be arranged on a...

View Course Information Award in the Safe Application of Pesticides using Pedestrian Handheld Equipment (PA6) – Installing Pesticide Plugs in Tree Stumps (PA6PP) (NPTC 0216-78)