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Derby College Group (DCG)
Telephone: 0800 028 0289
https://www.derby-college.ac.uk
enquiries@derby-college.ac.uk

0800 028 0289

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DCG Support agencies over the Christmas period

Students

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Support agencies over the Christmas period

Mental Health

Samaritans

Telephone: 116 123
jo@samaritans.org

24-hour service

Childline

Telephone: 0800 1111
1-2-1 counsellor chat

24-hour service

CAMHS

Telephone: 0300 123 9164 Monday to Friday 9am – 5pm (excluding bank holidays)
0800 028 0077 24-hour service

CAMHS Rise

Ensure young people who are in urgent need of care due to self-harming or suicidal thoughts get support they need

Telephone: 116 123
Shcft.rise@nhs.net

7 days a week
8am – 11pm Monday to Friday
8am – 9:30pm Weekends

Kooth

24-hour service

Shout

Text SHOUT to 85258

24-hour service

Young Minds

Text YM to 85258

24-hour service

Papyrus

Confidential support and advice

Hopelineuk
0800 068 4141

9am to midnight including weekends and bank holidays

First steps

info@firststepsed.co.uk
Online referrals only

Monday – Friday 9am – 5pm (excluding bank holidays)

Campaign Against living Miserably (CALM)

Telephone 0800 585858

5pm – Midnight
365 days a year

Physical health

111

Non urgent medical help

Telephone 111

24-hour service

999

Urgent medical or mental health support

Telephone 999

24-hour service

Your sexual health matters

Telephone 0800 328 3383

Monday to Friday 8am – 8pm
Saturday 1pm – 4pm
Closed on Sundays and Bank holidays

Chat health service

Aged 11 – 19 text 07507327104

Reply within one working day 9am – 5pm

Housing

Derby City council

Go to the Council House
Corporation Street
Derby
De1 2FS

Telephone 01332 888777 Option 4

Monday to Friday 8:30am – 5pm
Outside of these hours you will be directed to emergency line

Shelter

Telephone 0808 800 4444

Monday to Friday 8am – 8pm
Weekends and Bank holidays 9am – 5pm

25th – 28th December & 1-3 January 9am – 5pm

Padley Homeless Centre

3 Becket Street
Derby
DE1 1HT

Telephone 01332 331280 – Monday to Friday 8am – 2pm

Present at homeless shelter – 7 days a week

YMCA Derby

770 London Road
Derby
DE24 8UT

Telephone 01332 579550

Open 24 hours

YMCA Derbyshire

Ashgate Manor
Chesterfield
S40 4AA

Telephone 01246 564921

Open 24 hours

Food Banks

Hope Centre

Curzon Street
Derby
DE1 1LL

Telephone 01332 341189

Tuesdays 1pm – 3pm
Friday 10:30am – 1pm

Trussell Trust

Telephone 0808 208 2138 – Monday to Friday 9am – 5pm closed on Bank holidays

Food bank opening times dependent on individual food banks

Rural Action Derbyshire

Opening times dependent on individual food banks 24 hours

LGBTQ+

LGBT Foundation

Telephone 0345 330 3030

Monday to Friday
10am – 6pm

Switchboard

Telephone 0300 330 0630

365 days a year
10am – 10pm

Galop

LGBTQ+ people who have experience violence and abuse

Telephone 0800 999 5428 – Monday – Friday 10am – 5pm Wednesdays and Thursdays 10am – 8pm

Webchat
Found on website link – Wednesday and Thursday 5pm – 8pm


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