Course Type: Adult and Community
Location: Distance Learning
Subject Area: Retail
Start Date: Flexible

This qualification supports learners in a team leading role in the workplace. It is aimed at learners who are new to team leading or looking to progress into this...

View Course Information HABC LEVEL 2 CERTIFICATE IN TEAM LEADING

Course Type: Adult and Community
Location: Distance Learning
Subject Area: Retail
Start Date: Flexible

The HSE reports that lifting, handling and carrying accounts for 19% of non-fatal injuries in the workplace. That is nearly a quarter of injuries, making it vital that manual...

View Course Information Level 2 Certificate in the Principles of Warehousing (Free* if aged 19 or over)

Course Type: Adult and Community
Location: Distance Learning
Subject Area: Retail
Start Date: Flexible

This qualification focuses on improving skills and knowledge to create a career pathway within the retail industry. The course is suitable for anyone looking to work, or currently...

View Course Information Level 2 Certificate in Understanding Retail Operations (Free* if aged 19 or over)

Course Type: Adult and Community
Location: Distance Learning
Subject Area: Retail
Start Date: Flexible

This course is suitable for anyone who is interested in customer service, and those who are hoping for career progression or employment opportunities in the customer service industry.

View Course Information Level 2 Certificate in Principles of Customer Service (Free* if aged 19 or over)

Course Type: Adult and Community
Location: Distance Learning
Subject Area: Retail
Start Date: Flexible

This qualification is aimed at those learners who are working within a team leading or supervisory role.

View Course Information NVQ Diploma in Team Leading – Level 2

Course Type: Adult and Community
Location: Distance Learning
Subject Area: Retail
Start Date: Flexible

This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service, including how to satisfy customers’ expectations.

View Course Information NVQ Certificate in Customer Service – Level 2

Course Type: Adult and Community
Location: Distance Learning
Subject Area: Retail
Start Date: Flexible

This qualification provides a sound skills base for any person who works in a retail environment.

View Course Information Diploma in Retail Skills – Level 2