Skip to main content

Operations/Departmental Manager – Level 5

An Operations/Departmental Manager is someone who manages teams and/or projects.

Apply Now

Course Summary

Subject Area: Business, Leadership and Management
Apprenticeships
Location: Workplace
Full Time or Part Time: FT
Level: 5
Number Of Years: 2
Interview Required?: Y
Workplace

Apply now at: https://www.derby-college.ac.uk/course/operations-departmental-manager-level-5
QR Code

Course Information for Students

An Operations/Departmental Manager is someone who manages teams and/or projects. They also achieve operational or departmental goals and objectives as part of the delivery of their organisation’s strategy.  Roles may include those of Operations Manager, Regional Manager, Divisional Manager and Department Manager as well as other specialist managers.

Working in the private, public or third sector and in all sizes of organisation, their specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. 

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. 

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade 4 and above.

  • Organisational Performance – delivering results
  • Interpersonal Excellence – managing people and developing relationships
  • Personal Effectiveness – managing self

You will need to have all personal protective equipment (PPE) required to  undertake the role legally and safely.

You will work with your assessor to ensure that you have all the knowledge and behaviours to complete the end-point assessment which will consist of:

  • Assessment of a portfolio of evidence
  • Project proposal, presentation and questions
  • Professional discussion, with questions and answers

You could progress to a Level 6 programme.

For more information contact Derby College on 0800 0280289 or enquiries@derby-college.ac.uk

Course Information for Employers

An Operations/Departmental Manager is someone who manages teams and/or projects. They also achieve operational or departmental goals and objectives as part of the delivery of their organisation’s strategy.  Roles may include those of Operations Manager, Regional Manager, Divisional Manager and Department Manager as well as other specialist managers.

Working in the private, public or third sector and in all sizes of organisation, their specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. 

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. 

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade C or higher.

  • Takes responsibility
  • Inclusive
  • Agile
  • Professional

The apprentice will work with the assessor to ensure that they have all the knowledge and behaviours to complete the end-point assessment which will consist of:

  • A knowledge test using scenarios and questions = 30%
  • A structured competency-based interview = 20%
  • Assessment of a portfolio of evidence = 20%
  • Assessment of the work-based project followed by a presentation of the project with a question and answer session = 20%
  • Professional discussion = 10%

There will be no requirement to attend the College. However, the apprentice must have 20% off-the-job time to complete the course.

There may be a requirement to attend a different location to complete the end-point assessment.

The employer will need to provide the apprentice with all PPE required to undertake their role legally and safely.

They can progress to a Level 6 qualification.

You may already have someone in your organisation or someone has come to you direct asking for an apprenticeship, but if you don’t we have a free recruitment service to help you hire the best candidate for your organisation from our talent pool and external advertising through social media and the national apprenticeship services website

If you are an employer and you would like to know more, please email businessenquiries@derby-college.ac.uk or call 01332 387421

Career Information

This course could lead to one of these careers...

Managers and Proprietors in Other Services n.e.c.

£35259

Managers and Proprietors in Other Services n.e.c.

Sales Accounts and Business Development Managers

£45589

Sales Accounts and Business Development Managers

Financial Institution Managers and Directors

£39553

Financial Institution Managers and Directors

Financial Managers and Directors

£40547

Financial Managers and Directors

Production Managers and Directors in Manufacturing

£40466

Production Managers and Directors in Manufacturing

Functional Managers and Directors n.e.c.

£39180

Functional Managers and Directors n.e.c.

Human Resource Managers and Directors

£42281

Human Resource Managers and Directors

Managers and Directors in Retail and Wholesale

£29179

Managers and Directors in Retail and Wholesale

More Careers Information at: https://www.derby-college.ac.uk/career-pathways
QR Code

DCG Success Stories

Discover how our students have achieved success. Their hard work and dedication to learning has enabled them to succeed in rewarding careers or progress onto higher education.

role model

We encourage progress and aspirational outcomes by guiding people onto learning pathways that lead to positive destinations. Our students have gone on to achieve great things since leaving the College. We would like to share some of their inspiring success stories with you.

View Role Models

online application form

Get Started...

Use our online application form to apply for this course.

Apply Now

Course Information Last Updated On: November 4, 2021 11:06 am