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NVQ Diploma in Team Leading Level 2

This qualification is aimed at those learners who are working within a team leading or supervisory role

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Course Summary

Subject Area: Retail
Adult and Community
Location: Distance Learning
Full Time or Part Time: PT
Level: 2
Number Of Years: 1
Interview Required?: Y
Weeks: 52
Hours: 1.00
Start: Flexible
Distance Learning

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Course Information for Students

This qualification is aimed at those learners who are working within a team leading or supervisory role. The topics covered include managing personal performance and development, communicating work-related information, principles of team leading, contributing to meetings in a business environment, promoting equality, diversity and inclusion in the workplace, managing conflict within a team and employees’ rights and responsibilities.

There are no entry requirements to access this programme other than you must be working in a supervisory or team leading role.

Mandatory units:

Unit 1 Manage personal performance and development

Unit 2 Communicate work-related information

Unit 3 Lead and manage a team

Unit 4 Principles of team leading

Unit 5 Understand business

This course will be delivered online.


You will be assessed through a portfolio of evidence which is put together during the course and demonstrates that you have met the required assessment criteria. The portfolio of evidence is in the form of a workbook that may be completed in paper-based format or online to suit your individual needs.

Further Study

  • Level 2 Diploma in Retail Skills
  • Level 2 NVQ Certificate in Customer Service
  • Level 2 Certificate in Business Administration Principles
  • Advanced Apprenticeship in Retail Management


  • Team Leader
  • Supervisor
  • Sales Assistant

For more information contact Derby College on 0800 0280289 or

Course Information for Employers

If you are an employer and would like to know more about the apprenticeships and professional training we deliver or how you can get involved in co-creating and co-delivering curriculum, please contact us via email on, call us on 01332 387 421 or visit our employer pages here.

Career Information

This course could lead to one of these careers...

Sales and Retail Assistants


Sales and Retail Assistants


More Careers Information at:
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DCG Success Stories

Discover how our students have achieved success. Their hard work and dedication to learning has enabled them to succeed in rewarding careers or progress onto higher education.

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We encourage progress and aspirational outcomes by guiding people onto learning pathways that lead to positive destinations. Our students have gone on to achieve great things since leaving the College. We would like to share some of their inspiring success stories with you.

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Use our online application form to apply for this course.

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Course Information Last Updated On: November 1, 2023 1:38 pm