NVQ Diploma in Team Leading – Level 2

This qualification is aimed at those learners who are working within a team leading or supervisory role. The topics covered include managing personal performance and development, communicating work-related information, principles of team leading, contributing to meetings in a business environment, promoting equality, diversity and inclusion in the workplace, managing conflict within a team, and employees’ rights and responsibilities.

There are no entry requirements to access this programme other than you must be working in a supervisory or team leading role.

Mandatory units:

Unit 1 Manage personal performance and development

Unit 2 Communicate work-related information

Unit 3 Lead and manage a team

Unit 4 Principles of team leading

Unit 5 Understand business

This course will be delivered online.

N/A

You will be assessed through a portfolio of evidence which is put together during the course and demonstrates that you have met the required assessment criteria. The portfolio of evidence is in the form of a workbook that may be completed in paper-based format or online to suit your individual needs.

Further Study

• Level 2 Diploma in Retail Skills
• Level 2 NVQ Certificate in Customer Service
• Level 2 Certificate in Business Administration Principles
• Advanced Apprenticeship in Retail Management

Careers

• Team Leader
• Supervisor
• Sales Assistant

For more information, contact Derby College Group on 0800 0280289 or enquiries@derby-college.ac.uk