Level 2 Certificate in Principles of Business Administration (Free* if aged 19 or over)

UK employers have recently reported a shortage in the number of skilled business and administration staff, despite more than four and a half million people already working in this sector. This figure is expected to rise in coming years as the shortage of skills needs to be filled.

Have you got what it takes to provide the crucial everyday support that organisations need to run their business, meet their targets and be successful? Well, this qualification provides you with a thorough understanding of all the aspects of a business administration role, which could enable you to progress within a business environment.

This qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management and

changes within a business environment, you will develop a competitive and impressive knowledge about this sector which can help you start a new career or progress within a current role.

There are no formal entry requirements for this course but a good understanding of both written and spoken English, as well as knowledge of using IT equipment, will be useful.

This course is split into seven manageable units:

Unit 1: Principles of providing administrative services

Unit 2: Principles of business document production and

information management

Unit 3: Understand communication in a business environment

Unit 4: Understand employer organisations

Unit 5: Understand how to develop working relationships

with colleagues

Unit 6: Understand how to carry out business

administration tasks

Unit 7: Understand how to prepare text

This course will be delivered online.

There are no additional costs but access to IT equipment and the Internet is required.

You will complete workbooks using our online platform with 1:1 coach / tutor support.

You will be assessed through a portfolio of evidence which is put together during the course and demonstrates that you have met the required assessment criteria. On completion, the portfolio of evidence is submitted in an online format.

You could consider further qualifications in:

• Business Administration Principles
• Team Leading
• NVQ Customer Service
• NVQ Business Administration

For more information contact Derby College on 0800 0280289 or enquiries@derby-college.ac.uk