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HR Support Apprenticeship

This Level 3 apprenticeship is designed to allow motivated individuals to be introduced to the HR industry.

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Course Summary

Subject Area: Teacher Training, Coaching and Mentoring
Location: Workplace
Full Time or Part Time: FT
Level: 3
Number Of Years: 2
Interview Required?: Y

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Course Information for Students

This apprenticeship is best suited to HR professionals who are typically delivering front-line support to managers and employees as part of the HR function in a medium to large organisation or who act as a HR manager in a small organisation. 

Their work is likely to include handling day-to-day queries and providing HR advice; working on a range of HR processes ranging from the transactional to the relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; and working with the business on HR changes. 

They will typically take ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. 

In a larger organisation, they may also have responsibility for managing a small team. This aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

Applicants must be employed in a HR role as an apprentice.

The learner will develop skills to lead, manage and develop team members, plan and monitor workloads and resources, deliver projects, resolve problems and build relationships. 

The course will also develop the learner’s knowledge of HR systems and legal requirements as well as performance management techniques including: setting objectives; conducting appraisals; reviewing performance; recognising achievement; and providing feedback.

The apprenticeship is delivered via blended learning.


Learners maintain an activity portfolio alongside on-programme assessment. With the approval of the employer, learners will progress to End Point Assessment (EPA) where they will be required to produce a 3,000-word consultative project describing how they have applied their knowledge and HR-related skills to deliver the services required by the role as described in the apprenticeship standard.

The second part of the EPA is a professional discussion which will be conducted after the Independent Assessor has reviewed and marked the consultative project. It will focus on the skills and behaviours specified in the apprenticeship standard together with any knowledge and skills components that have not been covered in the consultative project.

Progression opportunities can be discussed during the application process.

For more information, contact Derby College Group on 0800 0280289 or

Course Information for Employers

You may already have someone in your organisation or someone has come to you direct asking for an apprenticeship, but if you don’t we have a free recruitment service to help you hire the best candidate for your organisation from our talent pool and external advertising through social media and the national apprenticeship services website

If you are an employer and you would like to know more, please email or call 01332 387421

Career Information

This course could lead to one of these careers...


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Course Information Last Updated On: December 7, 2023 4:26 pm