HR Support Apprenticeship
This apprenticeship is best suited to HR professionals typically either working in a medium-to-large organisation as part of the HR function delivering front-line support to managers and employees or as a HR Manager in a small organisation.
Course Summary
Course Information for Students
Who is this course for?
The work of the HR Support apprentice is likely to include handling day-to-day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; and working with the business on HR changes.
They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and highlighting errors which could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.
Entry Requirements
This apprenticeship is best suited to HR professionals typically either working in a medium-to-large organisation as part of the HR function delivering front-line support to managers and employees or as a HR manager in a small organisation.
Level 4 Math’s and English.
What will you learn?
- Business understanding
- Communication and interpersonal skills
- Problem solving
- Managing HR information
- Process improvement
- Team working
- Personal development
- Honesty and integrity
- Flexibility
- Resilience
- HR legislation and policy
- Service delivery
How will you learn?
The apprenticeship is delivered via on-site/blended learning.
What will you need to bring with you?
N/A
How will you be assessed?
Learners maintain an activity portfolio alongside on-programme assessment. With the approval of the employer, learners will progress to the End Point Assessment (EPA) where they will be required to produce a 3,000-word consultative project describing how they have applied their knowledge and HR-related skills to deliver the services required by the role as described in the apprenticeship standard.
The second part of the EPA is a Professional Discussion which will be conducted after the Independent Assessor has reviewed and marked the Consultative Project. It will focus on the skills and behaviours specified in the standard together with any knowledge and skills components that have not been covered in the Consultative Project.
Where next?
The course teacher will advise regarding progression opportunities.
Who do you contact for more information?
For more information contact Derby College on 0800 0280289 or enquiries@derby-college.ac.uk
Is there any financial support available?
n/a
Course Information for Employers
Apprenticeship summary
This apprenticeship is best suited to HR professionals typically either working in a medium-to-large organisation as part of the HR function delivering front-line support to managers and employees or as a HR manager in a small organisation. They will learn:
- Business understanding
- Communication and interpersonal skills
- Problem solving
- Managing HR information
- Process improvement
- Team working
- Personal development
- Honesty and integrity
- Flexibility
- Resilience
- HR legislation and policy
- Service delivery
Are they any entry requirements for my apprentice?
Level 4 Math’s and English
What is required from the employer in the workplace?
This will be discussed on a individual basis
Behaviours expected within the role
To be successful at Derby College Group, the apprentice will be expected to be:
· Positive
· Polite
· Punctual
· Prepared
· Professional in their approach
What qualification will my apprentice gain?
HR Support Apprenticeship
What will the assessment look like?
Learners maintain an activity portfolio alongside on-programme assessment. With the approval of the employer, learners will progress to the End Point Assessment (EPA) where they will be required to produce a 3,000-word consultative project describing how they have applied their knowledge and HR-related skills to deliver the services required by the role as described in the apprenticeship standard.
The second part of the EPA is a Professional Discussion which will be conducted after the Independent Assessor has reviewed and marked the Consultative Project. It will focus on the skills and behaviours specified in the standard together with any knowledge and skills components that have not been covered in the Consultative Project.
Will my apprentice need to come into college?
This will be discussed on a individual basis
Is there any specialist equipment required?
n/a
What progression can my apprentice expect after completion of their apprenticeship?
The course teacher will advise regarding progression opportunities.
What job roles will this apprenticeship be suitable for?
This apprenticeship is best suited to HR professionals typically either working in a medium-to-large organisation as part of the HR function delivering front-line support to managers and employees or as a HR Manager in a small organisation.
Will the college help me find an apprentice?
Contact us
Career Information
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Course Information Last Updated On: July 31, 2026 4:04 pm
