Electrical or Electronic Technical Support Engineer Apprenticeship – Level 6

This apprenticeship is designed to develop skilled Electrical or Electronic Technical Support Engineers who can support manufacturing processes, product design and development.

Key Benefits for Employers:

• Skilled Workforce: Apprentices gain comprehensive training in core engineering skills, ensuring they are well-prepared to contribute effectively.
• Tailored Training: The programme includes both off-the-job and on-the-job training, allowing apprentices to develop practical skills and theoretical knowledge.
• Professional Development: Apprentices work towards a Foundation Degree and a BSc (Hons) or BEng (Hons) in Engineering, ensuring a high level of academic and professional competence.
• Occupational Behaviours: Apprentices develop essential behaviours such as a strong work ethic, problem-solving orientation, and quality focus, aligning with industry standards.
• Professional Recognition: The apprenticeship meets the standards for initial registration as an Engineering Technician (Eng Tech) with the Engineering Council.

End Point Assessment:

• Knowledge Test
• Practical Observation
• Professional Discussion
• Project Presentation

This apprenticeship ensures that apprentices are fully competent and ready to work as professional Electrical or Electronic Technical Support Engineers, providing significant value to employers.

5 GCSEs including Maths, English and Science grades 4-9 (C or above) 

Level 3 knowledge qualification in Engineering such as a BTEC which must include Maths.

This apprenticeship is subject to a curriculum interview. 

Apprentices will be required to attend all off-the-job training during term time to develop the knowledge, skills and behaviours of the standard and complete their mandatory qualification. Employers will actively be involved in the 12-week review process and support target setting to develop the apprentices. Employers will provide support in preparing the apprentice for their End Point Assessment (EPA).

Safety Mindset:

• Strict compliance with safety requirements.
• Disciplined and responsible approach to managing and mitigating risks.

Strong Work Ethic:

• Positive attitude, motivated by engineering.
• Dependable, ethical, responsible and reliable.

Logical Approach:

• Ability to structure plans and develop activities logically.
• Quick thinking and adaptability in problem-solving.

Problem Solving Orientation:

• Quick identification of issues and enjoyment in solving complex problems.
• Strong desire to find root causes and implement solutions to prevent recurrence.

Quality Focus:

• Adherence to rules, procedures and principles to ensure work is fit for purpose.
• Attention to detail and thorough error-checking.

Personal Responsibility and Resilience:

• Motivation to succeed and accountability for tasks.
• Persistence in completing tasks.

Clear Communication:

• Use of various communication methods to give and receive information accurately and positively.
• Effective teamwork and respectful interaction with others.

Lean Manufacturing Principles:

• Continuous improvement in driving effectiveness and efficiency.

Adaptability:

• Ability to adjust to different conditions, technologies, situations and environments.

Self-Motivation:

• A self-starter who sets challenging targets and makes independent decisions.

Willingness to Learn:

• Commitment to continuous professional development.

Commitment:

• Dedication to the beliefs, goals and standards of their employer and the wider industry.

Level 6 Electrical or Electronic Technical Support Engineer qualification

The apprentice will be assessed using a variety of assessment methods. This will include exams, assignments, completing job write-ups, question and answers and witness testimonies from the employer. The apprentice will build a portfolio of work-based evidence that they will present for their End Point Assessment (EPA).

The End Point Assessment (EPA) for the Electrical or Electronic Technical Support Engineer apprenticeship includes the following key components:

1. Knowledge Test: Assesses the apprentice’s understanding of core engineering principles and practices.
2. Practical Observation: Evaluates the apprentice’s ability to perform tasks and demonstrate skills in a real or simulated work environment.
3. Professional Discussion: A structured interview to assess the apprentice’s knowledge, skills and behaviours, including their ability to reflect on their performance and experiences.
4. Project Presentation: The apprentice presents a project they have completed, demonstrating their ability to apply their learning to real-world scenarios.

The apprentice will attend College on a day release basis over three academic years.

Note-taking equipment such as pen, paper and/or laptop.

They could advance to a Masters degree.

• Electrical Engineer
• Electronic Technical Support Engineer
• Technical Support Engineer
• Electrical Support Engineer
• Support Engineer

You may already have someone in your organisation or someone who has come to you directly asking for an apprenticeship. However, if you don’t, we have a free recruitment service to help you hire the best candidate for your organisation from our talent pool and can provide external advertising through social media and the National Apprenticeship Service’s website.

If you are an employer and you would like to know more, please email businessenquiries@derby-college.ac.uk or call 01332 387421