Apprenticeship – Hospitality Supervisor – Level 3
Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. This apprenticeship will help you provide vital support to management teams and build your skills in independently supervising hospitality services and running shifts.
Course Summary
Course Information for Students
Who is this course for?
Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers.
They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts.
They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role.
The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.
Entry Requirements
GCSE Level 4 or above/equivalent Maths and English
What will you learn?
The apprenticeship is made up of four core modules and one specialist module, with knowledge, skills and behaviours relating to each module. By completing these modules, the apprentice will learn about:
· The customer
· The business
· The people
· Leadership
· Their chosen specialist pathway.
How will you learn?
Theory: you will attend interactive theory sessions online with your assessor. This will be fun packed and provide you with the knowledge you need to become an expert in your chosen field. It will include pre-session activities that will be discussed and will link to your own workplace as well as the wider hospitality industry.
Employer support: your employer will provide you with hands-on training and support, experience working in other departments and in-depth training around brand standards, values, customers and your organisation’s policies and procedures.
What will you need to bring with you?
- Laptop / iPad
- Internet access
- Notepaper and pen
How will you be assessed?
Formative assessment will be carried out for every module and your assessor will provide supportive, developmental, written feedback for every piece of work submitted.
Where next?
You could progress to Level 4 / 5 study programmes.
Who do you contact for more information?
For more information, contact Derby College Group on 0800 0280289 or enquiries@derby-college.ac.uk
Is there any financial support available?
Course Information for Employers
Apprenticeship summary
The apprenticeship is made up of four core modules and one specialist module, with knowledge, skills and behaviours relating to each module.
Are they any entry requirements for my apprentice?
GCSE Level 4 or above/equivalent Maths and English
What is required from the employer in the workplace?
This will be discussed with the employer and outlined in the employer handbook.
Behaviours expected within the role
To be successful at Derby College Group, the apprentice will be expected to be:
· Positive
· Polite
· Punctual
· Prepared
· Professional in their approach
What qualification will my apprentice gain?
They will gain a Level 3 apprenticeship qualification.
What will the assessment look like?
The apprenticeship is made up of four core modules and one specialist module, with knowledge, skills and behaviours relating to each module.
Will my apprentice need to come into college?
This will be discussed with the employer on an individual basis.
Is there any specialist equipment required?
What progression can my apprentice expect after completion of their apprenticeship?
They could progress to Level 4 / 5 study programmes.
What job roles will this apprenticeship be suitable for?
Specialist roles in hospitality
Will the college help me find an apprentice?
You may already have someone in your organisation or someone who has come to you directly asking for an apprenticeship. However, if you don’t, we have a free recruitment service to help you hire the best candidate for your organisation from our talent pool and can provide external advertising through social media and the National Apprenticeship Service’s website.
Contact us
If you are an employer and you would like to know more, please email businessenquiries@derby-college.ac.uk or call 01332 387421
Career Information
DCG Success Stories
Discover how our students have achieved success. Their hard work and dedication to learning has enabled them to succeed in rewarding careers or progress onto higher education.
We encourage progress and aspirational outcomes by guiding people onto learning pathways that lead to positive destinations. Our students have gone on to achieve great things since leaving the College. We would like to share some of their inspiring success stories with you.
Find out what funding could be available to you:
Thinking about returning to education or developing new skills? Use our funding calculator below to get an estimate of the financial support you may be eligible for based on where you live.
Whether you’re looking to retrain, progress in your career, or try something new, funding could make your next step more accessible than you think.
Simply enter your postcode into the calculator to see an estimate of the funding that may be available in your area. This is based on regional funding allocations and typical eligibility criteria for adult learners.
Important:
The results shown are a guide only and are not a guarantee of funding.
Funding availability can vary depending on:
- Your personal circumstances (such as age, employment status, and prior qualifications)
- The course you choose
- Government and local funding rules at the time of enrolment
If you’re considering adult learning, there’s never been a better time to explore your options.
Our courses are designed to fit around your life, with flexible study options and expert support every step of the way.
Find out more about the courses available. Adult Courses
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Course Information Last Updated On: July 11, 2025 10:14 am
