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Apprenticeship - Business Administration (Standard) - Level 3Apply Now »

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Level: 3

Location: Workplace

Years: 2

Interview: Y

Course Summary

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.  This includes small and large businesses alike.  The role may involve working independently or as part of a team and entails developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. 

The responsibilities of the role are to support and engage with different parts of the organisation and to interact with internal or external customers.  With a focus on adding value, the role of the business administrator contributes to the efficiency of an organisation through support of functional areas, working across teams and resolving issues as requested.  The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to meet their responsibilities efficiently and with integrity - showing a positive attitude.  The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.  The business administrator is also expected to show initiative, the capacity to manage priorities and their own time, problem-solving skills, decision-making skills and the potential to take on people management responsibilities through mentoring or coaching others.

Entry requirements

You need grades A-C at GCSE or equivalent work experience.

Course Content

Skills: 

  • IT
  • Record and document production
  • Decision-making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management.

Knowledge:

  • The organisation
  • Value of skills
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors.

 

Behaviours:

  • Professionalism
  • Personal qualities
  • Managing performance
  • Adaptability
  • Responsibility. 

How will I be assessed?

End Point Assessment involves three elements, all of which may be completed online:

  • Knowledge Test - 60 minutes, including 50 equally weighted multi-choice questions with four possible answers for each. 
  • Portfolio-based Interview - 30-45 minutes and scored out of 100 by the Independent End Point Assessor. 
  • Project Presentation - the apprentice delivers a presentation to the End Point Assessor on a project they have completed or a process they have improved.  The presentation lasts 10-15 minutes, with a further 10-15 minutes for a question and answer session.  The presentation is marked out of 100.  The project is undertaken from month nine of the apprenticeship and should be completed prior to End Point Assessment being triggered.   

Marks are allocated in the following proportions:

Knowledge Test - 20%

Portfolio Interview - 40%

Project Presentation - 40%

Are there any additional costs or specialist equipment required?

No

What can I do after this course?

 

You can progress to a Team Leading/Supervisor apprenticeship and eventually to higher education qualifications.

 

 

 

Did you find the course information on this page useful?

 

Daniel Ranby

Daniel Ranby

Business student turned entrepreneur

Daniel Ranby is pursuing his dreams in the business world, and doing a good job of catching them up. The former Derby College student told our Alumni Team about his time at College, his latest business venture and his tips to succeed in business.Daniel graduated from Derby College with a Business Studies qualification under his belt and plenty of ambition."The Business Studies course made me more open minded. It was my initial insight into what is really involved in running my own business and what it takes to succeed." Daniel had big plans for his future, but it wasn't until he started studying that he was able to begin shaping them into something that could make money.Today, our entrepreneurial former student runs his own extremely successful business, which he built from scratch. Commercial Consultants is a recruitment consultancy specialising in the engineering, operations and business management sectors of the transport industries. "I started my business with only two computers. My ex-business partner put in £800. I've been running the business for eleven years now and I bought out my partner four years ago. I have full control over all aspects of the business, from the profit and loss to the planning and strategy."Daniel describes his journey as "Starting up from a blank piece of paper and having to make everything happen from scratch," something which he is understandably proud of, but more so because his business is now "achieving over 3.5 million in revenue." We asked Daniel what it takes to succeed in the business world: "A lot of drive is required and the ability to bounce back is a must." He is currently looking forward to starting another business.

"I always wanted to run my own business, and Derby College gave me the insight I needed."

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