Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike. The role may involve working independently or as part of a team and entails developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and to interact with internal or external customers. With a focus on adding value, the role of the business administrator contributes to the efficiency of an organisation through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to meet their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, the capacity to manage priorities and their own time, problem-solving skills, decision-making skills and the potential to take on people management responsibilities through mentoring or coaching others.
You need grades A-C (9-4) at GCSE or equivalent work experience.
End Point Assessment involves three elements, all of which may be completed online:
Marks are allocated in the following proportions:
Knowledge Test - 20%
Portfolio Interview - 40%
Project Presentation - 40%
You can progress to a Team Leading/Supervisor apprenticeship and eventually to higher education qualifications.
HNC business student Kacper Bidniuk hasn’t got an ultimate career destination in sight but he’s enjoying his further education journey.
He enrolled on the level 3 course after going along to a Derby College open evening and says his studies are giving him plenty of options to explore.
Kacper, who came to the UK from Poland when he was 14, was partly influenced in his choice of course by his parents who studied management and accounting.
And, although he enjoys learning about business, he’s interested in lots of other fields, including art and design and languages.
He said: “One of the best parts of taking level 3 business is the opportunity to gain good work experience. In the first year we had a placement with First Response Finance in Nottingham. We were put into two groups and our group went to work with Head of IT and the team leader. As part of our work experience, we got to present our ideas to all the staff. It was fun – helpful and really well done.”
Kacper, who was highly commended in the college’s Peak Awards in his second year, plans to go on to take the HND in business at the Roundhouse.
Impressed with the teaching staff and college facilities, he added: “I like the way we can be open with our tutors. You feel they respect you. The availability and standard of the learning resources – the monitors, handouts, presentations etc – is good too.”
To earn money and gain further work experience, Kacper is currently balancing his studies with working for a logistics company in Derby. His job entails some physical work, forklift driving and assisting in the office.
And he’s found that his parents’ study choices have come in useful.
He added: “Members of my family went to university in Poland but I’m the first one of us to go into higher education in the UK. My dad studied some of the same topics we’re doing at college on his course in Poland though so he’s been able to help me with my work.”
One of the best parts of taking level 3 business is the opportunity to gain good work experience. In the first year we had a placement with First Response Finance in Nottingham. We were put into two groups and our group went to work with Head of IT and the team leader. As part of our work experience, we got to present our ideas to all the staff. It was fun – helpful and really well done.