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Diploma in Retail Skills - Level 2Apply Now »
Location: Distance Learning
Years: 1
Weeks: 26
Hours: 2.80
Start: Roll On Roll Off - Contact Us
Days / Times: Contact Us
Tuition (£): 0.00*
Interview: Y
Course Summary
This qualification is designed to support a role in the workplace or for learners who are looking to develop their knowledge and understanding to obtain employment within the sector, perhaps as sales assistants or stockroom assistants.
Entry requirements
For this qualification, you must be working in a retail role. To access this course, you must have access to a laptop or smartphone.
Course Content
- Working effectively in a retail team
- Processing customer orders for goods in a retail environment
- Assemble products for display in a retail environment
- Effective customer service skills
- Cashing up in a retail environment
How will I be assessed?
This qualification is performance based, the learner will need to be observed and required to provide appropriate evidence to confirm competency.
Are there any additional costs or specialist equipment required?
This course is free, providing you meet the eligibility criteria.
What can I do after this course?
Further Study
- Handling Difficult Situations and People
- Characteristics of Customer Service
- Dynamic Customer Service
- Level 2 NVQ in Customer Service
Did you find the course information on this page useful?
* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.
Hadley Trueman
National acclaim for DCG fashion retail innovator Hadley
Talented DCG fashion business & retail student Hadley Trueman has already seen his concepts win national acclaim.
Hadley, aged 17, received the award for most outstanding work after exhibiting at The Truman Brewery in East London over the summer.
He was among 150 further education students on UAL (University of the Arts London) award body courses nationally, who were selected to perform or display their work at Origins Creative Arts Festival.
Hadley’s use of Instagram to create a live timeline featuring high-end department store Selfridges impressed the judges with its originality.
When he finishes College Hadley is thinking about taking a degree in buying and merchandising, possibly at UAL or De Montfort University in Leicester, where one of his favourite designers, Samuel Ross, studied.
Hadley said: "I’ve always been interested in fashion, but the business side more than the design side.
“After GCSEs I looked at other colleges that are not far from where I live but the level 2 course at Joseph Wright was just what I was looking for."
When Hadley is not at College, he’s gaining valuable work experience at Nottingham clothing store 18montrose as well as marketing his own online unisex streetwear brand asterisk vision.
College is great. The tutors are supportive – they don’t mind if I take the brief and change it to suit my own ideas.
