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Level 3 Leisure Duty Manager Apprenticeship StandardApply Now »

Course Image
Level: 3

Location: Workplace

Years: 1

Interview: Y

Course Summary

The new apprenticeship standards have been developed by employer groups for specific occupations. They contain on-programme training and an end-point assessment. The end-point assessment must be delivered by an independent organisation recognised on the Register of Apprentice Assessment Organisations. Employers of apprentices will select an organisation from the Register to conduct independent end-point assessment of their apprentices.

Preferably candidates will already have an employer ready to start their apprenticeship.


Entry requirements

Candidates should have some experience working in a customer service industry or an existing job role within a leisure complex or activity centre.

Preferably candidates should have already achieved grade 4 or above in English and Maths or have achieved a Level 2 equivalent qualification.


Course Content

The Level 3 Leisure Management Certificate covers:
  • Team Leadership
  • Customer Care
  • Managing Health, Safety and Welfare
  • Understanding the Active Leisure Sector
  • Employment Rights and Responsibilities
  • Continued Professional Development

You will also need to successfully complete:

  • First Aid at Work
  • Level 3 Pool Plant Operations

After a minimum of 12 months, you should have the evidence and experience to fulfil the following:

  • A minimum of 12 months’ experience working as a Leisure Duty Manager in a workplace environment
  • Various learning and development activities
  • On-the-job and off-the-job training
  • Completion and achievement of the Level 3 Pool Plant Operator Certificate and a First Aid at Work qualification
  • English and Maths at Level 2 (where required)
  • Knowledge, skills and behaviours related to the Leisure Duty Manager standard
  • Regular performance reviews (every two months) with your on-programme assessor and employer and/or training provider that record your progress against the standard
  • Discussion of your progress at meetings that you agree upon and record in writing
  • A sign-off meeting with your employer/training provider and on-programme assessor to signify that you have met the minimum requirements for the standards with regards to knowledge, skills and behaviours and that you are ready for end-point assessment


How will I be assessed?

There are three elements that, combined, will assess your competency across the whole standard for Leisure Duty Manager:

  1. Project
  2. Presentation
  3. Professional discussion


Are there any additional costs or specialist equipment required?

There are no additional costs. You may be required to attend classes away from the work environment in order to fulfil the knowledge required to complete the apprenticeship. This may result in travel costs.

What can I do after this course?

Further Study

You can consider Fitness Instruction qualifications.


You can advance your career in leisure management.


Did you find the course information on this page useful?


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Katy Morten

Katy Morten

Ahead of the game in a sporting career

Ever since school, Katy Morten had set her heart on becoming a personal trainer.
By the age of just 21, she had already achieved her career goal – thanks to a sport apprenticeship programme run by Derbyshire Dales District Council in partnership with Derby College. Having secured a full-time job as an instructor at Bakewell Swimming Pool,
Katy particularly enjoys helping people to reach their goals – whether it be weight loss or training for a particular sporting event.

I knew I could get nationally recognised qualifications more quickly on an apprenticeship – and having lots of work experience in the industry under my belt would stand me in good stead when looking for employment. Plus, who could argue with being paid to learn? There’s a real feel-good factor to my job – just knowing you have helped someone improve their lifestyle and become happier with themselves.


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