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Certificate in Counselling Skills - Level 2Apply Now »

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Level: 2

Location: The RoundHouse

Years: 1

Weeks: 21

Hours: 4.00

Start: 14/09/2021

Days / Times: Tuesday 17:00 to 21:00

Tuition (£): 811.00*
Full Concession: (0 Tuition/Exam Fee) available dependant on eligibility – A Full Concession is not applicable to a full-cost course

Concessions: 362.00***

Interview: Y

Course Summary

This qualification is designed to give you the underpinning knowledge, skills and competencies to use counselling skills ethically and safely in a variety of contexts and roles.

It is for those who:

  • Are starting the first level of training as a professional counsellor
  • Want to learn counselling skills in other professional or helping roles
  • Want to improve their professional and personal relationships as part of their personal development.

Entry requirements

To undertake this qualification, you are required to have first completed the Level 2 Award in Counselling Skills.

You must also be:

- Able to cope with the course content

- Motivated to develop as a helper

- Emotionally stable

- Aware of difference and diversity

- Able to provide a professional reference (unless progressing directly from our Level 2 Award in Counselling Skills)


Course Content

You will study and develop knowledge, understanding and skills in:

- Using counselling skills ethically and safely

- Establishing and sustaining boundaries (including time, confidentiality and role limitations)

- Working empathetically as a helper

- Focusing on the helpee's needs and concerns

- Using self awareness in helping work (including reflecting on your own personality, your own personal history, and your own patterns of relating to others)

- Using a range of counselling skills (including listening and responding skills, questioning techniques and response timings)

- Using feedback and reflection to enhance counselling skills

How will I be assessed?

You will complete an assignment and your tutor will observe, record and assess your skills in practice scenarios, alongside some peer-assessed and self-reviewed activity.  There is also an external assessment which will be marked by the awarding body, CPBAC.

Are there any additional costs or specialist equipment required?

There are no additional costs associated with this course, and no specialist materials are required.

What can I do after this course?

Further Study

Completion of the Level 2 Certificate can lead to the Level 3 Certificate in Counselling Skills, which is the next step on the route to becoming a counsellor.


This qualification could lead to employment or enhance employability for those whose role is to support others in areas such as health and social care work, teaching and learning, advocacy and mediation, support and project work, and other helping roles.

It also provides additional skills for those already in employment so is likely to lead to increased opportunities for promotion and advancement.

Did you find the course information on this page useful?


* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Roundhouse Campus

About the Roundhouse »

Michael Smith

Michael Smith

Employer academy prepared Michael for his future career

Health care assistant Michael Smith has recently completed his apprenticeship and is already “a really valuable” team member on ward 206 at the Royal Derby Hospital.        
Michael, 21, took levels two and three in Health and Social Care at the Roundhouse, where he also gained valuable work experience through the innovative Employer Academy run in partnership with the University Hospitals of Derby and Burton NHS Foundation Trust.        
This voluntary work helped him secure clinical apprenticeship role with the Trust.      
Michael trained on orthopaedic Ward 206 and was supported academically throughout his apprenticeship by DCG.          
He is now a qualified Health Care Assistant on the ward – following in the footsteps of his mum and brother.          
Michael said: “I’m happy as an HCA, but in future I may look at becoming a nurse practitioner or physiotherapist.”          
Senior Ward Sister Lynsey Heald described Michael as “a really valuable member of the team” and said his college study programme and work experience through the Employer Academy helped prepare him for the ward.          
She added: “He’s really hard working and he’s got a lovely way with the patients, and he gets on really well with the team.          
“Doing the health and social care courses really helped because he knew what to expect. They become a bit more confident, as well. We’ve got a recent new apprentice and Michael’s really taken her under his wing.”

I like caring for people, I’m enjoying the job and I really like the team. I’d recommend it.


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