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Apprenticeship - Senior Healthcare Support Worker (Standard) - Level 3Apply Now »

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Level: 3

Location: Workplace

Years: 2

Interview: Y

Course Summary

Senior Healthcare Support Workers help registered practitioners to deliver healthcare services to people. As an experienced support worker, you  carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner.

You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence.

You may work in a range of services such as a hospital, community, health or day case unit, birth centre or midwifery-led unit, someone’s home, an operating theatre, a nursing or care home, an assessment centre, a hospice, a school, a prison, a GP surgery, a charity or a voluntary organisation. Your role could involve working in partnership with individuals, families, carers and other service providers.

Entry requirements

Employers may select apprentices with prior experience as support workers.

Course Content

Mandatory Units:

  • Health and wellbeing
  • Duty of care and candour, safeguarding, equality and diversity
  • Person-centred care, treatment and support
  • Communication
  • Personal, people and quality improvement
  • Health, safety and security

Maternity Support Units:

  • Assist with clinical tasks
  • Assist with caring for babies
  • Support mothers and birthing partners

Theatre Support Units:

  • Assist healthcare practitioners with delegated clinical tasks
  • Support individuals
  • Equipment and resources

Mental Health Support Units:

  • Assist with delegated clinical tasks and therapeutic interventions
  • Support individuals
  • Risk assessment and risk management

Children and Young People Units:

  • Assist with clinical tasks
  • Activities of daily living
  • Child development

Therapy Support Units:

  • Assist with delegated therapeutic or clinical tasks and interventions
  • Support, educate and enable individuals with their health and wellbeing
  • Equipment and resources

How will I be assessed?

Before going forward for end-point assessment, you must have completed:

  • The 15 standards required by the Care Quality Commission (as set out in the Care Certificate)
  • Level 2 Maths and English
  • A specified regulated Level 3 occupational competence qualification
  • A learning journal documenting and reflecting on your development (knowledge and skills) as well as your approach to the workplace (values and behaviours). The learning journal is completed during the three months leading up to the planned date of the end-point assessment.

The end-point assessment will consist of a:

  • 60-minute multiple choice and short answer test
  • 90-minute observation of practice
  • Learning journal
  • 30-60 minute interview

Are there any additional costs or specialist equipment required?

Your employer will need to provide you with any personal protective equipment (PPE) required legally and to help you undertake your role safely.

What can I do after this course?

You can move on to a higher level apprenticeship on completion of this qualification.

Did you find the course information on this page useful?


Lauren Hudson

Lauren Hudson

Derby College Student of the Year prepares to start nursing degree

Taking a Level 3 course in Health and Social Care has left Derby College Student of the Year Lauren Hudson well prepared for a degree in nursing.
High-achieving Lauren, who has just left college with a distinction star, was thinking of studying for A-levels at sixth form but opted instead for the more hands-on course at the Roundhouse.
As part of her course the Matlock teenager also gained valuable practical experience with Derby Teaching Hospitals NHS Foundation Trust through the college's Employer Academy initiative.
One of her placements included working as a health care assistant at the Specialist Assessment & Rehabilitation Centre (SpARC) on London Road, where Lauren helped to assess older people who have had a fall.
Lauren really enjoyed her time at Derby College. She said she found the lecturers to be supportive, but at the same they gave students the freedom to learn independently.
She added: "I'm looking forward to going university and I'd definitely recommend the Level 3 in Health and Social Care to anyone thinking of taking a nursing degree."

I'm pleased I took the Health and Social Care course as I think it is more suited to what I'm going to be doing on my nursing degree course at the University of Birmingham. Thanks to Derby College I feel well prepared for starting my degree this September.

For example, my college course included units which are directly related to nursing, such as public health and how to go about finding statistics.

These units are covered in my degree, obviously in much more depth than at college, but the knowledge I already have of them from my level 3 course will be useful.


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