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Level: 0

Location: The RoundHouse


Interview: Y

Course Summary

This course is the start of your travel and tourism career journey, enabling you to progress to a Level 1 Travel and Tourism programme.

You will cover a variety of travel, tourism and customer service topics. Alongside this, you will also be studying maths and English.

Entry requirements

You need the passion to succeed and a strong interest in travel and tourism.

Course Content

You will cover a variety of travel, tourism and customer service topics, for example:

  • Planning a trip
  • Working in a team
  • Customer service
  • UK destinations

You will also be dealing with the public in our working restaurant to further enhance your customer service skills.

How will I be assessed?

You will be assessed via practical assessment and tests/assignments.

Are there any additional costs or specialist equipment required?

A uniform is required which will be discussed with you.

What can I do after this course?

Further Study

You could advance to a Level 1 Travel and Tourism programme.



You could consider a variety of roles within the travel and tourism industry.


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This course is run at the Roundhouse Campus

About the Roundhouse »

Tayla Barnes

Tayla Barnes

Travel student Tayla embarks on exciting journey with TUI

Derby College travel and tourism student Tayla Barnes is broadening her horizons after landing a full-time job as a travel adviser with TUI, the world's largest travel group.
Tayla, who completes her level 3 course this summer, will be based in Nottingham's busy city centre TUI branch assisting with customers' bookings and inquiries.
Tayla, who is 19 and from Heanor has always liked travel and was delighted to discover her perfect course at Derby College.
Tayla first began her journey with TUI after getting part-time work at the group's Ilkeston branch though college. She is now looking forward to her travel adviser's role, and, in a few years' time, taking the opportunity to move departments within TUI, perhaps working for its airline or call centres.

I had thought about doing A levels after school but the travel and tourism course at Derby College really appealed to me. I honestly had no idea that such a course existed but once I knew it did, I went along to a college open day and found out as much information as I could.

I enjoy college. The staff are really good – they're always there to help us and the course content is great. I've learned so much, particularly about the business side of the travel industry.

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