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NVQ Diploma in Hospitality Supervision and Leadership - Level 3Apply Now »

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Level: 3

Location: The RoundHouse

Years: 1

24+ Loan Amount: 2583.00****

Interview: Y

Course Summary

The Diploma in Hospitality Supervision and Leadership can help you progress to a senior role within the hospitality industry. You will broaden your existing knowledge and gain important leadership and management skills for working on events/functions and in other roles within the industry.

Entry requirements

You need a relevant qualification at Level 2 and a grade 4 or above in GCSE Maths or English and a grade 3 or above in Maths or English.

For mature students, relevant experience within the industry is essential.

Course Content

You will complete five core units:

  • Lead a team to improve customer service
  • Develop productive working relationships with colleagues
  • Provide leadership for your team
  • Contribute to the control of resources
  • Maintain the health, hygiene, safety and security of the working environment.

You can then choose a number of optional units from a wide range, for example:

  • Supervise functions
  • Supervise food production operations
  • Supervise drinks service
  • Contribute to promoting products and services
  • Supervise reception services
  • Improve the customer relationship

There are lots more options to choose from, too.

How will I be assessed?

You will be assessed and will carry out a variety of theoretical work.

Are there any additional costs or specialist equipment required?

A uniform will be required at an approximate cost of £100.

What can I do after this course?

Further Study

You could progress to an advanced apprenticeship or to study at degree level at university.

Careers

You can advance to take up a senior role within the hospitality/customer service industry.

 

Did you find the course information on this page useful?

 

This course is run at the Roundhouse Campus

About the Roundhouse »

Jack Bowler

Jack Bowler

Foundation degree puts more choices on menu for catering student Jack

Derby College catering student Jack Bowler has extended his menu of career choices by taking a foundation degree in international hospitality management.Jack, who already holds level 2 and 3 qualifications in catering and hospitality via the college is now learning the management and front of house aspects of the hospitality industry as well as the catering side.During his level 3 course Jack also gained confidence-building experience through working at the college's Engine Shed fine dining restaurant at the Roundhouse.Jack, who was inspired to cook from a young age by his mum and gran, now plans to progress to level 5 and gain his BA Honours degree. He is currently working in the kitchens at Calke Abbey at weekends and will be taking on more shifts when he completes his foundation degree. Ultimately he hopes to find a job in his chosen field through educational work experience.

He said: "I love cooking but it's been interesting learning new things and finding out about the management aspects too. I enjoy being front of house as I've always liked interacting with customers.

"Derby College has such great facilities, including the new Fujitsu and Intel Innovation Hub which recently opened at the Roundhouse. The hub's got fantastic top of the range technology and quiet study areas."


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