« Go Back

FRESH START INTO CATERING OR CUSTOMER SERVICE JOBS Apply Now »

Course Image
Level: 1

Location: The RoundHouse

Years: 1

Weeks: 4

Hours: 4.50

Start: Roll On Roll Off - Contact Us

Days / Times: Contact Us

Tuition (£): 0.00*

Interview: Y

Course Summary

Looking for a new job within catering or customer service? These industries face major skills shortages so our course will help you on your career journey.

It gives you a wide range of knowledge in a variety of subjects, including Introduction to Catering and Hospitality or Introduction to Customer Service.

You will achieve a Certificate in Employability Skills, which will help you with employment in different areas such as pubs, restaurants, cafes and numerous customer service roles.

The course can be delivered to suit your requirements and fit around your work/home life. It is 24-hour course in total but can be completed sooner, depending on your prior knowledge.

Entry requirements

No formal qualifications are required - you just need a passion to succeed.

Course Content

You will cover a wide range of topics, for example:

  • Understanding how to be successful
  • Health and Safety in the workplace
  • Employment skills
  • Understanding pensions
  • Introduction to Catering and Hospitality/Customer Service

How will I be assessed?

You will be assessed through online modules.

Are there any additional costs or specialist equipment required?

No

What can I do after this course?

Further Study

You could progress to our 12-week practical Level 1 or 2 course in Food Preparation and Cooking.

 

 

 

Did you find the course information on this page useful?

 

* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Roundhouse Campus

About the Roundhouse »

Jordan Green

Jordan Green

Compliments to the award-winning chef

Apprentice Jordan Green scooped the Young Chef of the Year title in the Derby Food and Drink Awards – an accolade which he hopes will fast track his career ambitions.

Jordan was among a group of full-time Catering and Hospitality learners who progressed to an apprenticeship with the College’s Engine Shed restaurant and training kitchens at the Roundhouse campus.

His apprenticeship opened doors to many opportunities – including a work placement with Derby’s award-winning Restaurant Zest. He also took part in a European work experience programme in Denmark, spending five weeks at the Danish Meat Trade College in Roskilde alongside learners from Estonia, Italy and Finland.

I really want to be working in fine dining and to learn from the best in the industry. Hopefully winning this award will help me at the start of my career.
Go to top