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Diploma in Health Care Support Services - Level 3Apply Now »

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Level: 3

Location: Other

Years: 1

Weeks: 53


Start: Roll On Roll Off - Contact Us

Days / Times: Contact Us

Tuition (£): 0.00*

24+ Loan Amount: 2880.00****

Interview: Y

Course Summary

This quaification is suitable for individuals working in roles such as: 

  • Administrative Assistant/Administrator
  • Caretaker/Maintenance Person
  • Cleaner
  • Customer Service Assistant/Manager
  • Database Administrator
  • Gardener
  • Health Records Clerk
  • Hospital Porter
  • Kitchen Supervisor/Manager
  • Library Assistant
  • Personal Assistant (PA)
  • Receptionist
  • Records Manager
  • Security Officer/Manager
  • Stock Control/Replenishment Assistant
  • Stores Assistant
  • Technical Support Person
  • Van Driver


Entry requirements

You should be employed and working in a health care environment within a supervisory role.

You should have a good standard of English.

Course Content


  •  Engage in personal development in health, social care or children's and young people's settings
  •  Promote communication in health, social care or children's and young people's settings
  •  Promote equality and inclusion in health, social care or children's and young people's settings
  •  Promote and implement health and safety in health and social care
  •  The role of the health and social care worker

This qualification is within the Diploma range of credit.   Learners must achieve a minimum of 37 credits to gain the Pearson Edexcel Level 3 Diploma in Healthcare Support Services. To do this they must achieve:

  • 16 credits from the mandatory units 
  • a minimum of 21 credits from the optional units 
  • a minimum of 22 credits at, or above, Level 3. 

This qualification has 172 guided learning hours (GLH). The Total Qualification Time (TQT) for this qualification is 370. All units must be assessed in accordance with Skills for Health’s Assessment Principles and/or Skills for Care and Development’s Assessment Principles.

How will I be assessed?

The overall grade for the qualification is a ‘pass’. The learner must achieve all the required units within the specified qualification structure. To pass a unit the learner must: 

  • achieve all the specified learning outcomes 
  • satisfy all the assessment criteria by providing sufficient and valid evidence for each criterion 
  • show that the evidence is their own.

The qualification is designed to be assessed in the workplace, in conditions resembling the workplace, as specified in the assessment requirements/strategy for the sector, or as part of a training programme.

Are there any additional costs or specialist equipment required?

You could apply for a student loan of £2,800 which you will not repay until your salary is £25,000 or above.  Invoicing is negotiable.

What can I do after this course?

 It is anticipated that learners will progress to specialist qualifications reflecting the context in which they work.




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* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.
**** Advanced Learner Loan: if you are aged 19 or over and want to study at Level 3, 4, 5 or 6, you could apply for an Advanced Learner Loan to help with the costs of your study. This is the fee that would need to be financed by a successful application for a loan. Alternatively, you or your employer could pay the fees directly.

Lauren Hudson

Lauren Hudson

Derby College Student of the Year prepares to start nursing degree

Taking a Level 3 course in Health and Social Care has left Derby College Student of the Year Lauren Hudson well prepared for a degree in nursing.
High-achieving Lauren, who has just left college with a distinction star, was thinking of studying for A-levels at sixth form but opted instead for the more hands-on course at the Roundhouse. As part of her course the Matlock teenager also gained valuable practical experience with Derby Teaching Hospitals NHS Foundation Trust through the college's Employer Academy initiative.
One of her placements included working as a health care assistant at the Specialist Assessment & Rehabilitation Centre (SpARC) on London Road, where Lauren helped to assess older people who have had a fall. Lauren really enjoyed her time at Derby College.
She said she found the lecturers to be supportive, but at the same they gave students the freedom to learn independently. She added: "I'm looking forward to going university and I'd definitely recommend the Level 3 in Health and Social Care to anyone thinking of taking a nursing degree."

I'm pleased I took the Health and Social Care course as I think it is more suited to what I'm going to be doing on my nursing degree course at the University of Birmingham. Thanks to Derby College I feel well prepared for starting my degree this September.

For example, my college course included units which are directly related to nursing, such as public health and how to go about finding statistics.

These units are covered in my degree, obviously in much more depth than at college, but the knowledge I already have of them from my level 3 course will be useful.

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