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ILM Diploma in Team Leading - Level 2Apply Now »

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Level: 2

Location: Workplace

Years: 1

Weeks: 26

Hours: 9.96

Start: Roll On Roll Off - Contact Us

Days / Times: Contact Us

Tuition (£): 1650.00*

Interview: Y

Course Summary

Entry requirements

Course Content

How will I be assessed?

Are there any additional costs or specialist equipment required?

What can I do after this course?

Further Study

 

Careers

 

 

* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

Natasha Thomas

Natasha Thomas

Navigating a customer service career

As a Customer Service apprentice, Natasha Thomas sailed into a new career with classic narrow boat company Avante.

Her placement with the Willington firm – which involved helping run the office, liaising with customers from around the world, inspecting the boats and even driving them occasionally under supervision – led directly to the offer of a full-time job.

Natasha’s success was supported by the NVQ in Customer Service she took at Derby College during her placement.

I knew I wanted to work in customer service but in a role that was a bit different. I love this job. No day is ever the same and there’s always so much variety. My College tutor was really encouraging and regularly came to see me at Avante to go through my course work.
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