This level will suit you if you've worked in the hospitality industry for some time, have plenty of experience, and might already supervise others or manage resources. You may want to develop your knowledge and skills, perhaps to move into a management role within the sector.
There are no age restrictions for learners to undertake this qualification. However, we strongly recommend that learners should ideally be aged 17+ and working in a supervisory role.
Please note that this is a diploma, not an apprenticeship.
You will complete five core units:
Lead a team to improve customer service
Develop productive working relationships with colleagues
Provide leadership for your team
Contribute to the control of resources
Maintain the health, hygiene, safety and security of the working environment.
You also choose a number of optional units from a wide range that includes:
For a full list of units, please look on the City & Guilds website or contact Derby College.
You will be allocated an assessor who is competent within hospitality. A range of assessment methods can be used which will be planned with your assessor and manager.
Costs are to be discussed and you can consider applying for a student loan.
The Diploma in Hospitality Supervision and Leadership can help you find a job in a wide range of roles including:
If you want to continue your studies in the hospitality sector after completing this qualification, you might move on to the:
Work experience offered through Derby College's links with Bespoke Inns has led to the ideal job for former hospitality student Jack Bowler.
Jack, who got a distinction in his foundation degree course in International Hospitality Management, has been working at the Boot Inn in Repton, a Bespoke Inns' traditional pub and restaurant, since August. Although he already had catering qualifications from Derby College, Jack was keen to learn the front of house side of hotel and catering.
Encouraged by his lecturers, he enrolled on the foundation degree course and, through the Bespoke Inns Hospitality Management Academy, gained valuable work experience at The Dragon in Willington.
The Academy seeks to bridge the gap between education and the workplace for the College's hospitality students so that they can put into practice their customer service skills at top quality establishments.
In his new role at The Boot – a beautiful 17th Century coaching Inn – Jack gets to try his hand at everything including restaurant management, housekeeping and bar work.
He especially likes working behind the bar and telling customers about the range of beers brewed by The Boot's microbrewery next door.
My foundation degree was brilliant and the professional development offered through Bespoke Inns is unbelievable.
Derby College gave me the confidence to do what I'm doing now, and I owe my lecturers a lot. I'm happy to talk to students in hospitality so I can give something back. Bespoke Inns offers work experience to other Derby College students and it's good to see people getting the same great opportunity that I've had.