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Level: 4

Location: Workplace

Years: 1

Weeks:

Hours: 4.00

Start: Roll On Roll Off - Contact Us

Days / Times: Contact Us

Tuition (£): 0.00*

Interview: Y

Course Summary

This qualification has been designed to provide a statement of competence which testifies to candidates' ability to work with practitioners and clients to achieve clients' objectives.  It recognises that employment in the advice and guidance sectors involves a diverse range of functions, tasks and activities that are constantly developing in the light of changing client needs.

Entry requirements

You will need to be involved in providing specialised advice and guidance services to clients. This could include offering careers education guidance, advocacy or mediation services.  The range of services involved may include government agencies, schools, colleges, universities, prison services or trade unions.

In addition to having good ICT skills, you must be willing to use and maintain an eportfolio of evidence.

Course Content

There are five mandatory units:

  • Understand the importance of legislation and procedures
  • Develop interactions with advice and guidance clients
  • Manage personal caseload
  • Evaluate and develop own contribution to the service
  • Operate within networks

There is also a range of optional units you will complete. These could include liaising with other services, facilitating learning in groups, providing support for other practitioners, and undertaking research for the service and its clients.  These will be decided by matching your job role to the list of optional units and selecting those for which you are able to generate evidence of your performance in the workplace.

How will I be assessed?

You will be assessed on the job, using a range of methods including the production of evidence such as case histories, products of work, questions, witness testimonies, professional discussions and observations.

These will be uploaded into an electronic portfolio.

Are there any additional costs or specialist equipment required?

No

What can I do after this course?

There is a range of opportunities available to those who have completed this course, including Administration, Management or Learning and Development qualifications.

Did you find the course information on this page useful?

 

* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

Alison Biskup

Alison Biskup

Derby College “really good” for mortgages administrator Alison

While she was at school, Alison Biskup was academically gifted enough to be identified as a potential university student.
But there was a drawback – going to university was the last thing she wanted to do. She wanted to find a job. Derby College has helped her realise that dream.
Alison, 19, from Long Eaton, dropped out of sixth form college after a year, having completed four AS Levels.
Through Derby College she found an opportunity to become an apprentice case administrator at growing Derby business Create Finance.
Now she is working towards her NVQ Level 3 in Business Administration at Derby College, having already passed Level 2 during her year as an apprentice.
Alison has been taken on as full-time administrator, and has seen her responsibilities grow as she gains more experience. Her role involves working one-to-one with a Create Finance Mortgage broker, looking after documentation and handling calls.
In the future Alison intends to either become a mortgage broker herself or become an expert in mortgage-based administration. She is aiming to take her industry recognised CeMAP qualifications.
Riverside Chambers-based Create Finance was launched in August 2015 by Derby men Gindy Mathoon, who attended Derby Moor Community College and Karl Yeoman, who went to Allestree Woodlands, along with Pete Mugleston, (correct) who is originally from Nuneaton.
The business has grown to employ 26 people, including the three directors.
Gindy said Alison has been with the company for nearly two years and is a very popular member of the team, who gets her work done effectively and with minimal supervision.
He added: "Derby College sources suitable candidates who potentially have the right qualities to work for Create Finance. The administrators are the backbone of the business and without high quality administration we can't grow as a business. We're expanding gradually, and our link with Derby College has allowed us to progress."

Derby College is really good for me. At school I was always encouraged to go to university but it's not something I wanted to do. Really, I just wanted to go out and earn my own living and Derby College has helped me do that. Once I've completed my college courses, I'd like to do my industry CeMAP exams. I'd love to be a broker – either that or become amazing in administration and be somebody who knows all about mortgages.

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