« Go Back

Higher Apprenticeship - Operations/Departmental Manager - Level 5Apply Now »

Course Image
Level: 5

Location: Workplace

Years: 2

Interview: Y

Course Summary

An Operations/Departmental Manager is someone who manages teams and/or projects. They also achieve operational or departmental goals and objectives as part of the delivery of their organisation's strategy.  Roles may include those of Operations Manager, Regional Manager, Divisional Manager and Department Manager as well as other specialist managers.

Working in the private, public or third sector and in all sizes of organisation, their specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. 

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. 

Entry requirements

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade 4 and above.

Course Content

  • Organisational Performance - delivering results
  • Interpersonal Excellence - managing people and developing relationships
  • Personal Effectiveness - managing self

How will I be assessed?

You will work with your assessor to ensure that you have all the knowledge and behaviours to complete the end-point assessment which will consist of:

  • A knowledge test using scenarios and questions = 30%
  • A structured competency-based interview = 20%
  • Assessment of a portfolio of evidence = 20%
  • Assessment of a work-based project followed by a presentation of the project with a question-and-answer session = 20%
  • Professional discussion = 10%

Are there any additional costs or specialist equipment required?

You will need to have all personal protective equipment (PPE) required to  undertake the role legally and safely.

What can I do after this course?

You could progress to a Level 6 programme.

Did you find the course information on this page useful?

 

S. Singh Dhadwal

S. Singh Dhadwal

Business student plans to study Stateside

Derby College student Sukhveer Singh Dhadwal is planning to study for a business degree abroad after successfully completing his Level 3 Advanced Extended Diploma in Business. Sukhveer, who is 19 and from Littleover, would very much like to take his degree at a university in the USA or Canada – and believes that going to Derby College, has given him the impetus to pursue his career goals.Sukhveer's main ambition is to be his own boss, which is why, after gaining A levels in psychology, chemistry, biology and geology at sixth form college, he went on to study business. Sukhveer, who got the idea of studying overseas after visiting Miami University last year, is considering applying to universities in California and possibly the University of Alberta in Canada. He is unsure exactly which subject he would like to take, but is keen to gain a degree relevant to business such as accountancy or economics. Ultimately he would like to start his own business in the States or Canada in a tech-related field such as gadgets.

He said: "Going to Derby College has helped inspire me. Unlike sixth form college you're encouraged to take more responsibility for yourself.
"Studying in the USA or Canada will be a great adventure and going to Derby College has taught me to be so much more independent." I've talked through my university plans with my tutors and they've helped me find links to overseas courses etc."

Go to top