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Apprenticeship - IT Specialist (IT User) - Level 3Apply Now »

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Level: 3

Location: Workplace

Years: 2

Interview: Y

Course Summary

This pathway covers all job roles for advanced IT application specialists working in any industry sector. 

Entry requirements

GCSE passes in English and Maths graded A-C would be advantageous.

You also need to be:

  • A proactive fast learner
  • Able to work independently or as part of a team
  • Able to focus on assisting customers and colleagues, and find solutions to problems
  • Able to pay good attention to detail and to deliver what is required, when it is required
  • Open to change, with the ability to focus on the requirements of your organisation at all times.

Course Content

  • Level 3 Diploma in IT User Skills
  • Functional Skills in English, Maths and ICT at Level 2
  • Employment Rights and Responsibilities

How will I be assessed?

You will be assessed at your workplace via observations, personal reports, witness testimonies, work products and questions and answers.

Functional Skills will be assessed via exams.

Are there any additional costs or specialist equipment required?

You will need to have any personal protective equipment (PPE) required to legally and safely undertake your role.

What can I do after this course?

You can progress to a Level 4 programme in Information Technology.

Did you find the course information on this page useful?


Sam Mount

Sam Mount

Logging into a social media career

Apprentice Sam Mount is helping Derby’s Cathedral Quarter Hotel to improve its social media presence. He is one of three apprentices recruited by the hotel across its operations in a new partnership with Derby College.

One of the city’s top boutique establishments, the hotel is a business focused on customer experience, and values its social media credibility highly. Sam’s work plays an important role in communicating and engaging with customers as well as building the hotel brand through creative platforms.

He attends Derby College on day release every two months as he works towards an NVQ award.

While the social side of university life appealed to me, I wasn’t convinced that I wanted to study for three years, especially when there was no guarantee of a job at the end of it.

I’d always been interested in both the software and hardware aspects of computer technology, so when I saw the social media opportunity on the national apprenticeship website, I decided to give it a go.
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