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Apprenticeship - Healthcare Support Worker - Level 2Apply Now »

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Level: 2

Location: Workplace

Years: 2

Interview: Y

Course Summary

Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals.

You will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight) or checking on their overall progress, comfort and wellbeing. Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet.

You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan.

You will also carry out non-clinical duties and, depending on where you work, this could include tasks like keeping records, making beds, tidying up your work area, and returning or cleaning the equipment used during a clinical activity. You will be able to address straightforward problems in your day-to-day work, reporting concerns and changes to the appropriate person in a timely manner.

HCSWs work in a range of healthcare settings and your team may include workers from both health and social care. You will report to a registered healthcare practitioner who will directly or indirectly supervise your work.

Entry requirements

There are no entry requirements but employers may run their own selection process.

Course Content

Skills and Knowledge:

  • Communication
  • Health intervention
  • Person-centred care and support
  • Dementia, cognitive issues and mental health
  • Basic life support
  • Physiological measurements
  • Personal and people development
  • Health, safety and security
  • Duty of care
  • Safeguarding
  • Infection prevention and control
  • Moving and handling
  • Equality and diversity

How will I be assessed?

Before going forward for end-point assessment you must have completed:

  • The 15 standards required by the Care Quality Commission [as set out in the Care Certificate]
  • Level 1 Maths and English
  • An evidence portfolio documenting your knowledge and skills development as well as your approach to the workplace (values and behaviours). Evidence must be gathered following completion of the programme of training and development and during the three months leading up to the planned date of the end-point assessment.

Before going forward for end-point assessment, you must have attempted Level 2 Maths and English.

The end-point assessment will consist of the following:

  • 60-minute multiple choice test
  • 90-minute observation of practice
  • Evidence portfolio
  • 30 - 60 minute interview

Are there any additional costs or specialist equipment required?

Your employer will need to provide you with any Personal Protective Equipment (PPE) required legally and to help you to undertake your role safely.

What can I do after this course?

You will be able to move on to an advanced apprenticeship as a Senior Healthcare Support Worker and then to higher level apprenticeships in the same sector.

Did you find the course information on this page useful?

 

Michael Smith

Michael Smith

Employer academy prepared Michael for his future career

Health care assistant Michael Smith has recently completed his apprenticeship and is already “a really valuable” team member on ward 206 at the Royal Derby Hospital.        
 
Michael, 21, took levels two and three in Health and Social Care at the Roundhouse, where he also gained valuable work experience through the innovative Employer Academy run in partnership with the University Hospitals of Derby and Burton NHS Foundation Trust.        
 
This voluntary work helped him secure clinical apprenticeship role with the Trust.      
 
Michael trained on orthopaedic Ward 206 and was supported academically throughout his apprenticeship by DCG.          
 
He is now a qualified Health Care Assistant on the ward – following in the footsteps of his mum and brother.          
 
Michael said: “I’m happy as an HCA, but in future I may look at becoming a nurse practitioner or physiotherapist.”          
 
Senior Ward Sister Lynsey Heald described Michael as “a really valuable member of the team” and said his college study programme and work experience through the Employer Academy helped prepare him for the ward.          
 
She added: “He’s really hard working and he’s got a lovely way with the patients, and he gets on really well with the team.          
 
“Doing the health and social care courses really helped because he knew what to expect. They become a bit more confident, as well. We’ve got a recent new apprentice and Michael’s really taken her under his wing.”

I like caring for people, I’m enjoying the job and I really like the team. I’d recommend it.

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