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Apprenticeship - Team Leader / Supervisor - Level 3Apply Now »

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Level: 3

Location: Workplace

Years: 2

Interview: Y

Course Summary

The Team Leader/Supervisor Apprenticeship is for someone who can take responsibility for managing a team or discrete project.  They can support, manage and develop team members, manage projects, and plan and monitor workloads and resources.  They can also take responsibility for delivering operational plans, resolving problems and building relationships. 

This apprenticeship is applicable to professional team leaders, first line managers and supervisors from all sectors - the private, public or third sector - and all sizes of organisation. 

Entry requirements

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade C (4/5) or higher. 

Course Content

Through formal learning and applied practice, depending on the business environment, areas covered include:

  • Interpersonal skills - managing people and developing relationships
  • Organisational performance - delivering results
  • Personal effectiveness - managing oneself

 

 

 

 

How will I be assessed?

Final assessment and grading will be undertaken by the Independent Assessor.  Marks will be based on how the evidence presented contributed to:

  • What the apprentice has shown they can do against the requirements of their job role
  • How the apprentice has approached their work and learning, and the way they have completed the task(s)
  • Who the apprentice has worked with, demonstrating the personal and interpersonal qualities they have brought to all their work relationships

Assessment covers:

  • Knowledge test - 30%
  • Structured competency-based interview - 30%
  • Submission of portfolio - 20%
  • Professional discussion of CPD activity - 20%

 

Are there any additional costs or specialist equipment required?

N/A

What can I do after this course?

You could consider further study with an Apprenticeship in Operations Management or continue advancing your career within supervisory and management roles.

 

 

 

 

Alison Biskup

Alison Biskup

Derby College “really good” for mortgages administrator Alison

While she was at school, Alison Biskup was academically gifted enough to be identified as a potential university student.
But there was a drawback – going to university was the last thing she wanted to do. She wanted to find a job. Derby College has helped her realise that dream.
Alison, 19, from Long Eaton, dropped out of sixth form college after a year, having completed four AS Levels.
Through Derby College she found an opportunity to become an apprentice case administrator at growing Derby business Create Finance.
Now she is working towards her NVQ Level 3 in Business Administration at Derby College, having already passed Level 2 during her year as an apprentice.
Alison has been taken on as full-time administrator, and has seen her responsibilities grow as she gains more experience. Her role involves working one-to-one with a Create Finance Mortgage broker, looking after documentation and handling calls.
In the future Alison intends to either become a mortgage broker herself or become an expert in mortgage-based administration. She is aiming to take her industry recognised CeMAP qualifications.
Riverside Chambers-based Create Finance was launched in August 2015 by Derby men Gindy Mathoon, who attended Derby Moor Community College and Karl Yeoman, who went to Allestree Woodlands, along with Pete Mugleston, (correct) who is originally from Nuneaton.
The business has grown to employ 26 people, including the three directors.
Gindy said Alison has been with the company for nearly two years and is a very popular member of the team, who gets her work done effectively and with minimal supervision.
He added: "Derby College sources suitable candidates who potentially have the right qualities to work for Create Finance. The administrators are the backbone of the business and without high quality administration we can't grow as a business. We're expanding gradually, and our link with Derby College has allowed us to progress."

Derby College is really good for me. At school I was always encouraged to go to university but it's not something I wanted to do. Really, I just wanted to go out and earn my own living and Derby College has helped me do that. Once I've completed my college courses, I'd like to do my industry CeMAP exams. I'd love to be a broker – either that or become amazing in administration and be somebody who knows all about mortgages.

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