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Apprenticeship - Team Leader / Supervisor - Level 3Apply Now »

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Level: 3

Location: Workplace

Years: 2

Interview: Y

Course Summary

The Team Leader/Supervisor Apprenticeship is for someone who can take responsibility for managing a team or discrete project.  They can support, manage and develop team members, manage projects, and plan and monitor workloads and resources.  They can also take responsibility for delivering operational plans, resolving problems and building relationships. 

This apprenticeship is applicable to professional team leaders, first line managers and supervisors from all sectors - the private, public or third sector - and all sizes of organisation. 

Entry requirements

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade C (4/5) or higher. 

Course Content

Through formal learning and applied practice, depending on the business environment, areas covered include:

  • Interpersonal skills - managing people and developing relationships
  • Organisational performance - delivering results
  • Personal effectiveness - managing oneself

 

 

 

 

How will I be assessed?

Final assessment and grading will be undertaken by the Independent Assessor.  Marks will be based on how the evidence presented contributed to:

  • What the apprentice has shown they can do against the requirements of their job role
  • How the apprentice has approached their work and learning, and the way they have completed the task(s)
  • Who the apprentice has worked with, demonstrating the personal and interpersonal qualities they have brought to all their work relationships

Assessment covers:

  • Knowledge test - 30%
  • Structured competency-based interview - 30%
  • Submission of portfolio - 20%
  • Professional discussion of CPD activity - 20%

 

Are there any additional costs or specialist equipment required?

N/A

What can I do after this course?

You could consider further study with an Apprenticeship in Operations Management or continue advancing your career within supervisory and management roles.

 

 

 

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Nicole Bullock

Nicole Bullock

Admin team leader Nicole says Derby College ‘put me on my feet’

Teenager Nicole Bullock says Derby College has "guided her life" as it put her on the path towards a career as a mortgage broker.
Former apprentice Nicole was the first person taken on by growing Derby business Create Finance.
The 18-year-old, from Chaddesden, left school with 10 good GCSEs but was adamant she did not want to go to college full-time.
Instead, she jumped at the opportunity of becoming an apprentice administrator with the Full Street-based business.
She said the apprenticeship included studying Business Administration with Derby College and it "fitted me perfectly".
Nicole found the Level 2 NVQ "was relevant to what we were doing here". She said that the units were chosen to best meet the needs of her role.
After passing her NVQ and completing her apprenticeship, Nicole was taken on and then achieved promotion to become Administration Team Leader. She is now looking to take her industry CeMAP exams so she can work as a self-employed mortgage broker herself.
Riverside Chambers-based Create Finance was launched in August 2015 by Derby men Gindy Mathoon, who attended Derby Moor Community College and Karl Yeoman, who went to Allestree Woodlands, along with Pete Mugleston, (correct) who is originally from Nuneaton.
The business has grown to employ 26 people, including the three directors.
Gindy said Nicole, the company's first employee, was now administration team leader and a "role model and mentor for any new or existing administration staff."
He added: "Derby College sources suitable candidates who potentially have the right qualities to work for Create Finance. The administrators are the backbone of the business and without high quality administration we can't grow as a business. We're expanding gradually, and our link with Derby College has allowed us to progress."

I'm grateful to the college – it's put me on my feet and guided my life. Without the college's help I wouldn't have my job here. It's literally put me on the path to my career.


The aim now is to work hard and make as much money as I can. You can be self-employed here as a broker. When I am a bit older, and the company and I both feel that I am ready for it, that's what I'd like to do.

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