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Intermediate Apprenticeship in Business and Administration (framework)Apply Now »

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Level: 2

Location: Workplace

Years: 1

Interview: Y

Course Summary

This apprenticeship is appropriate for people who hold a general administration post.  You will need to be completing a range of administration tasks which may include using the telephone, data input, photocopying, filing and using office equipment. 

The programme is a strong foundation for a rewarding career, boosting your confidence, abilities and promotion prospects.

The qualification is delivered and assessed in the workplace and you will be responsible for producing an electronic portfolio of evidence.

Entry requirements

GCSE grades 9-3 in English and Maths - or the equivalent - are desirable.

In addition to having good literacy and numeracy skills, you will need to be well motivated and self disciplined.

You must be willing to use and maintain an e-portfolio of evidence.

Course Content

The Level 2 Diploma in Business Administration contains six mandatory units:

  • Communication in a business environment
  • Understand employer organisations
  • Principles of providing administrative services
  • Principles of document production and information management
  • Manage personal performance and development
  • Develop working relationships with colleagues

There is also a range of optional units you will complete. These could include handling mail, providing reception services, producing business documents and using and maintaining office equipment.  These will be decided by matching your job role to the list of optional units and selecting those for which you are able to generate evidence of your performance in the workplace.

The apprenticeship also includes:

  • Functional Skills at Level 1 in Mathematics, English and ICT (if applicable)
  • Personal Learning and Thinking Skills (embedded within the qualification)
  • Employment Rights and Responsibilities (delivery method to be agreed with your assessor - it could be embedded within your main qualification or may be an additional unit.)

How will I be assessed?

For the vocational element of your apprenticeship, you will be assessed on the job, using a range of methods including the production of evidence such as case histories, work products, questions, witness testimonies, professional discussion and observations.  These will be uploaded into an electronic portfolio.

You may need to attend the College on day release/block release in order to achieve your Functional Skills.  This will be evidenced through the completion of end tests in each subject.

Are there any additional costs or specialist equipment required?

No

What can I do after this course?

Further Study

You may be able to progress to the Advanced Business and Administration Apprenticeship or perhaps consider a Customer Service or Management course.

Careers

You will be gaining more experience within your current role at work and can continue to progress your career in an office, business or management environment.

 

Did you find the course information on this page useful?

 

S. Singh Dhadwal

S. Singh Dhadwal

Business student plans to study Stateside

Derby College student Sukhveer Singh Dhadwal is planning to study for a business degree abroad after successfully completing his Level 3 Advanced Extended Diploma in Business. Sukhveer, who is 19 and from Littleover, would very much like to take his degree at a university in the USA or Canada – and believes that going to Derby College, has given him the impetus to pursue his career goals.Sukhveer's main ambition is to be his own boss, which is why, after gaining A levels in psychology, chemistry, biology and geology at sixth form college, he went on to study business. Sukhveer, who got the idea of studying overseas after visiting Miami University last year, is considering applying to universities in California and possibly the University of Alberta in Canada. He is unsure exactly which subject he would like to take, but is keen to gain a degree relevant to business such as accountancy or economics. Ultimately he would like to start his own business in the States or Canada in a tech-related field such as gadgets.

He said: "Going to Derby College has helped inspire me. Unlike sixth form college you're encouraged to take more responsibility for yourself.
"Studying in the USA or Canada will be a great adventure and going to Derby College has taught me to be so much more independent." I've talked through my university plans with my tutors and they've helped me find links to overseas courses etc."

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