Apprenticeship Vacancy Details
Working within a small team with Richard Langton dealing with all types of customer service enquiries/tasks, giving you a great opportunity to start your career.
Apply Now for Customer Service Apprentice
Closing Date: 04-12-2025
Apprenticeship Summary
Wage
£15,704 a year
Working week
Monday - Friday. 8.30am - 5.00pm Monday to Thursday. 8.30am – 4.30pm Friday. 30 mins unpaid lunch break.
Expected duration
1 Year
Possible start date
15-12-2025
Date posted
20-11-2025
Apprenticeship level
Intermediate
Reference number
2000001563
Positions
1
What will the apprentice be doing?
- Answering calls
- Taking customer orders
- Chasing orders
- Photo quotes
- Credit Requests
- Taking payments
- Emailing and calling customers on a weekly basis to see if they require their orders
What training will the apprentice take and what qualification will the apprentice get at the end?
What is the expected career progression after this apprenticeship?
- Permanent position within a variety of roles
Requirements and prospects
Desired skills and personal qualities
Organisation skills Team working Initiative Reliability Honesty Good time keeping Flexibility with workload Able to work independently
Qualifications
GCSE English (Grade 2/E or above or equivalent) Essential
GCSE Maths (Grade 2/E or above or equivalent) Essential
Things to consider
May be times of working in other departments such as within the Warehouse, helping with displays. If we are interested in taking your application further, you will receive an email from a derby college email address (@derby-college.ac.uk). Please make sure that you check your inbox as well as your spam/junk folders, so you do not miss out on the opportunity to apply.
About the employer
As a family import and wholesale business, established over 75 years ago, we have a proven track record of offering innovative and unusual gifts. We specialise in finding "something different" and providing value for money without losing sight of quality.
Employer
RICHARD LANG & SON LTD
www.richardlang.co.uk
Address
1 ALFRETON ROAD
DERBY
Training
Training provider
DCG
Contact
DCG
Apprenticeship Intermediate
Customer service practitioner (level 2)
