Derby College Group (DCG)
Telephone: 0800 028 0289
https://www.derby-college.ac.uk
enquiries@derby-college.ac.uk
0800 028 0289
L2PT
Course Type: Adult and Community
Location: Distance Learning
Subject Area: Business, Leadership and Management
Start Date: Flexible
Many job roles involve interaction with customers, clients or colleagues to inform, advise or guide them, and there are many techniques of which you should be aware in order...
L2PT
Course Type: Adult and Community
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
This course is designed to support staff working in the customer service sector in a business within the public, private or voluntary sector.
L4PT
Course Type: Adult and Community
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
This course recognises that employment in the advice and guidance sectors involves a diverse range of functions, tasks and activities.
View Course Information Diploma in Advice and Guidance – Level 4
L3PT
Course Type: Adult and Community
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
This course covers the key principles of business management.
View Course Information Diploma in Business Administration – Level 3
L2PT
Course Type: Adult and Community
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
This qualification is aimed at learners working within a business and administration role.
View Course Information Diploma in Business and Administration – Level 2
L3PT
Course Type: Adult and Community
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
This qualification is developed for those who provide advice and guidance to clients.
View Course Information Certificate in Advice and Guidance – Level 3
L3FT
Course Type: Apprenticeships
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. This apprenticeship programme equips you...
View Course Information Customer Service Specialist Apprenticeship
L3FT
Course Type: Apprenticeships
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This apprenticeship programme prepares you for the role.
View Course Information Business Administration Apprenticeship – Level 3
L3FT
Course Type: Apprenticeships
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
The Team Leader Apprenticeship is for someone who can take responsibility for managing a team or discrete project.
View Course Information Team Leader Apprenticeship – Level 3
L2FT
Course Type: Apprenticeships
Location: Offsite
Subject Area: Business, Leadership and Management
Start Date: Flexible
The role of the customer service practitioner is to deliver high quality products and services to the customers of their organisation. This apprenticeship programme prepares you for the role....
View Course Information Customer Service Practitioner Apprenticeship – Level 2