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DCG Courses T LEVEL IN DIGITAL SUPPORT SERVICES

T LEVEL IN DIGITAL SUPPORT SERVICES

Are you interested in a career in digital support services? Do you want to gain essential knowledge and skills to work in digital roles by understanding data and digital systems, how software and business interact, security and testing? T Levels offer an attractive alternative to A-levels and apprenticeships.

Course Summary

Subject Area: IT, Digital Skills and Computer Science
Course Type: School Leaver - Vocational/Technical
Location: Joseph Wright Centre
Full Time or Part Time: FT
Level: 3
Number Of Years:
Interview Required?: Y
Joseph Wright Centre

Apply now at: https://www.derby-college.ac.uk/course/t-level-digital-support-services-year-1
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Course Information for Students

Who is this course for?

Are you interested in starting a career in digital support services? Wanting to gain the essential knowledge and skills to work in digital roles by understanding data and digital systems, how software and business interact, security, testing, planning and legal issues? T Levels can offer you an attractive alternative to A-levels and apprenticeships.

T Levels have been designed with employers to give you the skills that industry needs. The Digital T Level provides a mixture of technical knowledge and skills specific to the digital industry, an industry placement of at least 45 days and the relevant maths, English and digital skills you will need to succeed.

Entry Requirements

You need five GCSEs to include English and Maths at a grade 4 or above.

Optionally, you should have also gained a GCSE in Computer Science or ICT course.

What will you learn?

The core components provide a broad understanding of the digital industry and the breadth of content will help to ensure you are able to apply the skills in a variety of contexts and for a variety of different purposes.

Looking at digital infrastructure, digital support and network cabling, you will learn how to apply procedures and controls to maintain the digital security of an organisation and its data. You will also learn how to explain, install, configure, test and manage both physical and virtual infrastructure while discovering, evaluating and applying reliable sources of knowledge.

Topics covered will include:

  • Business Context
  • Culture
  • Data
  • Digital Analysis
  • Digital Environments
  • Legislation
  • Planning
  • Security
  • Testing
  • Understanding of digital tools and their use in business
  • Careers within the digital support services sector
  • Communication in digital support services
  • Fault analysis and problem resolution

How will you learn?

This course will be delivered on-site.

What will you need to bring with you?

All resources required for teaching and learning are provided for this course.

How will you be assessed?

The core knowledge and understanding will be assessed through an examination and core skills through a practical employer-set project.

In addition to this, maths, English and general digital skills will be integrated within the qualification in occupationally relevant contexts.

Where next?

Achieving this qualification will give you an advantage when applying for a job in digital infrastructure, network cabling and digital support or when progressing to further study such as a degree at a university of your choice.  We have a Foundation Degree course which will help you to achieve your first year (Level 4) and second year (Level 5) modules for a final third year at the University of Derby or any university of your choice to achieve your final degree qualification. 

Who do you contact for more information?

For more information, contact Derby College Group on 0800 0280289 or enquiries@derby-college.ac.uk

Course Information for Employers

Information for Employers

If you are an employer and would like to know more about the apprenticeships and professional training we deliver or how you can get involved in co-creating and co-delivering the curriculum, please contact us via email on businessenquiries@derby-college.ac.uk, call us on 01332 387 421 or visit our employer pages here.

Career Information

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More Careers Information at: https://www.derby-college.ac.uk/career-pathways
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DCG Success Stories

Discover how our students have achieved success. Their hard work and dedication to learning has enabled them to succeed in rewarding careers or progress onto higher education.

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We encourage progress and aspirational outcomes by guiding people onto learning pathways that lead to positive destinations. Our students have gone on to achieve great things since leaving the College. We would like to share some of their inspiring success stories with you.

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Applications for 2025 Full-Time School Leaver Courses are now CLOSED FOR PROCESSING*

If you’ve already applied for a full-time vocational or academic course, please check your InTouch account to view your application status and accept any outstanding offers. We may also be trying to contact you by phone, so keep an ear out for calls from the College — to ensure we are progressing your first-choice course area.

Haven’t applied yet?

Your next opportunity will be during our Clearing Enrolment sessions, starting Wednesday 27th August at 12pm. Please note that places will be limited and subject to course availability, entry requirements, and interviews. Find out more about Enrolment and Clearing Enrolment: Enrolment and Clearing Information 2025

Course Information Last Updated On: July 11, 2025 10:10 am

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