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Business Administration Apprentice

SMARTMOVE HOMES (DERBYSHIRE) LTD

You will become part of our team and get involved in the day-to-day running of the estate agency. Your role will include helping with office administration, answering calls & emails, arranging appointments & viewings, updating property & customer records, and helping our team provide the best possible service to our clients.

Apprenticeship Summary

Wage

£16,640 a year

Working week

Monday to Friday 8.30am to 5.30pm

Expected duration

1 Year 6 Months

Possible start date

01-11-2026

Date posted

12-10-2026

Apprenticeship level

Advanced

Reference number

2000058618

Positions

1

What will the apprentice be doing?

As part of our team, you'll gain experience in a wide range of administrative, customer service and business support activities.

Your day could include:

  • Answering calls and dealing with customer enquiries professionally
  • Managing emails and responding to enquiries
  • Carrying out general office administration and data entry
  • Updating company systems and maintaining accurate records
  • Arranging appointments, meetings and diaries
  • Preparing documents, letters and other correspondence
  • Supporting our sales and lettings teams with their day-to-day administration
  • Communicating with buyers, sellers, landlords, tenants, contractors and other professionals
  • Maintaining organised electronic and paper records
  • Assisting with reports, spreadsheets and other business information
  • Helping with property marketing and online listings
  • Assisting with property and tenancy-related paperwork
  • Supporting the wider team with invoicing and other financial administration
  • Helping ensure the office runs efficiently and customers receive excellent service

You'll have the opportunity to understand how every part of an estate agency works, giving you a fantastic foundation for your future career.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3.

What is the expected career progression after this apprenticeship?

Once you have completed your apprenticeship and gained experience, there are many different directions your career could take. You could progress into sales or lettings, become a property manager, specialise in valuations, or work your way towards becoming a branch manager.

We want to give the right person the opportunity to learn, develop and build a career with us. If you are hardworking, ambitious and willing to learn, your starting position as an apprentice could be the beginning of something much bigger.

Requirements and prospects

Desired skills and personal qualities

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Team working Initiative Non judgemental Patience Reliable Friendly Ambitious Positive

Qualifications

GCSE English (Grade 4/C or above or equivalent) Essential

GCSE Maths (Grade C/4 or above or equivalent) Essential

Full UK Driving Licence Driving Licence (Grade Full UK) Essential

Things to consider

What is particularly important to us is your attitude. You don't need to have experience in estate agency, as we can teach you the property side of the business. We are looking for someone who is reliable, organised, approachable and willing to get involved and learn.

Working with us will give you the opportunity to develop your confidence, communication and organisational skills while getting a real understanding of how an estate agency works. If you work hard and show commitment, there is also the potential to build a long-term career within the property industry.

We are a company that values its people, and I would like to find someone who is excited about starting their career with us and becoming an important part of our team.

No previous office or property experience? That's absolutely fine. We're looking for potential, attitude and enthusiasm - we'll help you develop the rest.

The vacancy will require a clean, valid UK driving licence to help with viewings and inspections.

About the employer

We are a small, independent estate agency based in the heart of our local community. Our team currently consists of six people, including our two directors, which means we are a friendly and close-knit team where everyone plays an important part in the business.

Being a small agency means our clients receive a personal and professional service, and our staff are able to build strong relationships with the people we work with. We take pride in knowing our local area and providing honest, reliable advice to our customers.

For an apprentice joining our team, this is a great opportunity to learn directly from experienced members of the business and gain an understanding of all areas of estate agency. You won't simply be doing one small part of the job – you will have the opportunity to get involved in different aspects of the business, develop a wide range of skills and see how an estate agency operates from day to day.

We are passionate about supporting people who are starting their careers and believe that the right attitude, willingness to learn and commitment can take you a long way. As a small team, we work closely together and support one another, and we hope to find an apprentice who wants to become a valued member of our team and build a long-term career with us.

Employer

SMARTMOVE HOMES (DERBYSHIRE) LTD

www.smartmovehomes.co.uk

Address

1 HIGH STREET
RIPLEY


Training

Training provider

DERBY COLLEGE

Contact

DERBY COLLEGE

Apprenticeship Advanced

Business administrator (level 3)