Apprenticeship Vacancy Details
During this apprenticeship, you will begin in the sales department, learning how to answer calls correctly and deal with enquiries. You will also process orders and complete day-to-day office duties such as quotations, complaints, sending samples, booking visits and sending marketing information.
Apply Now for Sales Administrator Apprentice
Closing Date: 07-08-2026
Apprenticeship Summary
Wage
£15,392 a year
Working week
Monday to Thursday, 9am to 5pm, and Friday, 9am to 4:30pm.
Expected duration
1 Year
Possible start date
01-09-2026
Date posted
27-07-2026
Apprenticeship level
Intermediate
Reference number
2000044605
Positions
1
What will the apprentice be doing?
- Answering telephones
- Dealing with customer enquiries
- Liaising with all departments within the company
- Order processing
- Tracking orders
- Completing mailouts
- Analysing out of pattern customers and contacting customers regarding this.
- Dealing with customer complaints
What training will the apprentice take and what qualification will the apprentice get at the end?
What is the expected career progression after this apprenticeship?
You may be able to continue with the next level of apprenticeship, move into a permanent position within our company. There is a possibility of travelling to Germany to see our head office. There is also a chance of moving into sales and eventually visiting customers. We can offer further training courses and support in developing skills they are interested in.
Requirements and prospects
Desired skills and personal qualities
Communication skills IT skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Good attendance Good standard of English
Qualifications
GCSE English (Grade 2/E or L1 Functional Skills) Essential
GCSE Maths (Grade 2/E or L1 Functional Skills) Essential
Things to consider
About the employer
We are a small company with a friendly family-run vibe. We have been operating for over 30 years in the UK, but over 100 years as a group. We sell consumable products to the packaging industry and pride ourselves on having the best quality product at a reasonable price while providing top quality customer service.
Employer
CITO U K LTD
www.cito.de
Address
WIIMSEY WAY
ALFRETON TRADING ESTATE
ALFRETON
DERBYSHIRE
Training
Training provider
DCG
Contact
DCG
Apprenticeship Intermediate
Customer service practitioner (level 2)
