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Apprenticeship Vacancy Details

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Apprentice Administration Assistant - Client Inception Team

SORT LEGAL LIMITED

We are looking for someone who can offer exceptional customer service to clients, introducers, and internal departments to ensure a fast and efficient client onboarding experience. To communicate effectively via phone, email and in person to queries and questions and having the skills needed to prioritise clients depending on the transaction type.

Apprenticeship Summary

Wage

£9,254.44

Working week

Monday to Friday 9am to 5.30pm, 1 hour lunch break

Expected duration

18 Months

Possible start date

01-01-2023

Date posted

21-11-2022

Apprenticeship level

Advanced

Reference number

1000108510

Positions

1

What will the apprentice be doing?

Your main duties and responsibilities will include:

  • Responsible for providing clerical and administrative support to the Client Inception Team
  • General filing, answering the telephone and taking messages
  • Opening, sorting, and distributing post as well as responsible for franking and posting all Sort Legal mail, ensuring the correct postage on all items
  • Faxing, scanning and photocopying various documents as and when required as well as making up paper files and typing correspondence
  • Use of inhouse case management system and carry out reasonable tasks as requested by Line Manager
  • When required and with the agreement of your Manager, carry out other clerical/administrative duties for other departments in Sort Legal
  • Data inputting onto the Case Management System as and when required
  • To carry out any reasonable tasks as and when it may be required by your Manager

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administration Level 3 Apprenticeship Qualification. Your training will take place in the workplace and at college.

What is the expected career progression after this apprenticeship?

Permanent employment within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills IT skills Organisation skills Customer care skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Non judgemental

Qualifications

GCSE or equivalent English (Grade C/4 or above) Essential

GCSE or equivalent Maths (Grade C/4 or above) Essential

Things to consider

As part of our onboarding process, we are now carrying out DBS and credit checks on all new recruits, so all offers are now subject to satisfactory results. If we are interested in taking your application further, you will receive an email from a derby college email address (derby-college.ac.uk). Please make sure that you check your inbox as well as your spam/junk folders so you do not miss out on the opportunity to apply.

About the employer

Originally launched in 2017 in Derby, Sort Legal was created to provide quality legal services to clients wishing to buy, sell or remortgage their homes.

Employer

SORT LEGAL LIMITED

https://www.sortlegal.co.uk/

Address

LONDON ROAD
ALVASTON
DERBY

Training

Training provider

DCG

Contact

DCG

Apprenticeship Advanced

Business administrator (level 3)