Apprenticeship Vacancy Details
The Council Tax and Business Rates teams are looking to recruit an Apprentice. The teams bill and collect money owed to the Council and also help people on a low income to reduce their payments. We want to recruit a highly motivated Apprentice who is keen to learn.
Apply Now for Local Taxation Business Administration Apprentice
Closing Date: 31-08-2022
Apprenticeship Summary
Wage
£9,254.44
Working week
Working days: Monday to Friday Working hours: TBC Time allocated for lunch: 30 minutes
Expected duration
18 Months
Possible start date
01-09-2022
Date posted
04-08-2022
Apprenticeship level
Advanced
Reference number
1000073732
Positions
1
What will the apprentice be doing?
You will provide key administrative support to the teams and deal with queries from our internal and external customers, both over email and telephone.
· Updating customer details on the CAPITA Academy database.
· Using data image processing system (Information@ Work)
· Updating Microsoft Excel spreadsheets
· Handling customer emails and inputting others into data image processing system, Information@work
· Sorting and mailing post
· Issuing template Microsoft Word documents from Information@work
· Returning some customers phone calls
· Some face to face customer contact as and when required to assist in the smooth running of this part of the service
· Understand and comply with the City Council’s environmental policies
· Comply with all Health & Safety policies and legislation in performance of the duties of the post
· Work with information technology and associated systems in accordance with the Council’s policies & procedures
· Comply with standing orders, financial regulations and Departmental instruction
· Carry out duties and responsibilities of the post in compliance with the Council’s Equality and Diversity policy.
· Take part in the Great Performance Conversation Scheme
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administration (Standard) – Level 3 - Training is entirely work based.
What is the expected career progression after this apprenticeship?
Potential for a full time role dependant on business needs, once a permanent position is secured after the apprenticeship there is potential to complete further qualifications.
Requirements and prospects
Desired skills and personal qualities
Communication skills IT skills Attention to detail Organisation skills Team working Initiative
Qualifications
GCSE or equivalent Maths & English (Grade C/4 or above) Essential
Things to consider
About the employer
We are a local authority- we deliver services to the residents of Derby City. The services we deliver range from refuse collection, social care, sports and leisure, education we also have roles in accountancy and enforcement.
Employer
Derby City Council
https://www.derby.gov.uk/
Address
The Council House
Corporation Street
Derby
Derbyshire
Training
Training provider
DCG
Contact
DCG
Apprenticeship Advanced
Business administrator (level 3)
