Calling all Derby-based adults to test careers bot

Derby College Group (DCG) has partnered with dmh associates and Pontydsygu, supported by DfE and Nesta, to develop a highly innovate career chatbot entitled CiCi.

The careers bot is aimed at low-skilled adults and those at risk of losing their jobs in the cities of Derby, Bristol and Newcastle.

CiCi, which is currently in a prototype stage, aims to provide a personalised, guided career journey experience for adults. It will be available 24/7 to support adults in Derby with career decisions.

Through the bot, people will be able to access high-quality information on training opportunities, job vacancies, CV help and more. CiCi will be accessible on a range of devices including computers and mobile phones.

Lady sat on a sofa using a tablet computer.

DMH associates are currently recruiting test volunteers to help CiCi give people the careers advice they need.

To volunteer you must:

•             Be aged 18 or over

•             Be based in or near Derby, Bristol or Newcastle

•             Have some questions about your career or getting a job that you would like to explore

So, what can CiCi do for you?


•             Will be a friend who you can ask for information and advice to help you make career decisions.

•             Will show you what the local labour market looks like – where is the job growth; what are the wages/salaries in these jobs; what skills are needed.

•             Will help you think about what new skills you might need.

•             Will identify where you can get training to get new skills and advance your career.

•             Will identify where are the local job vacancies you can apply for.

•             Will help you find tools and services that suggest other careers you might not have considered that may suit you.

•             Will direct you to a careers adviser or careers service if speaking to a professional adviser is what you need.

•             Will keep a record of the “chat” you have had and the information you have provided so that – if you request it – CiCi can pass the details onto a careers adviser to help them to help you further.

•             Will be there for you in the future -24/7 – if you ever need help again.

Person typing on a laptop.

To help us to develop the CiCi prototype into a full tool, you can:

•             Test out the CiCi prototype to see how easy or difficult it is to use. Remember, this is work in progress not the finished career chatbot.

•             Ask all sorts of questions to see if CiCi has the answers. If not tell us – that is exactly what we need to know so we can programme CiCi to answer more questions.

•             Tell us what CiCi does not do, that you would like it to do.

•             Tell us what CiCi can do better as well as what it already does well.

•             Tell us if you would recommend CiCi to a friend.

If you are interested in becoming a test volunteer, please sign up by 16 December 2020, a voucher worth £10 will be issued to the first 100 volunteers.


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