Coronavirus Guidance

Student and Parent/Carer guidance for Coronavirus

Updated: 21/05/2020

Coronavirus and scheduled bus services

Working within the guidance and directives from the Government, the College is currently considering and working towards reopening sites through a phased approach with respective student groups.

It is highly unlikely that the College will implement scheduled bus services for the remainder of this academic year. We will look to resume provision for the new academic year in September 2020.

Any implementation of bus services will be in accordance with published directives from the government, and in adherence to social distancing guidance.

As I am sure you are aware, on 10th May 2020, the government gave further guidance regarding the reopening of educational settings for a minority of students from 1st June 2020, in addition to children of key workers and those who are vulnerable.

See link The UK Government’s COVID-19 recovery strategy (FYI - FE Colleges are mentioned on page 30 Step Two of the Government strategy)

In response to this recent government guidance, the management within DCG are now working with key support teams (including Health and Safety/Estates and Facilities etc) in order to undertake a full risk assessment and identify detailed plans which reflect government advice to ensure we can accommodate more students safely.

As I am sure you can appreciate, we need to get this right and as soon as we have our plans in place we will communicate these to you. I am sure you appreciate that our priority is to keep students, staff and parents/carers safe.

I hope you and your families are well.


Government update - FAQs

COVID-19: guidance on supporting children and young people’s mental health and wellbeing

Guidance for Schools about-Temporarily Closing

Advice for parents that may be useful (PDF)

Broomfield campus will be operating on reduced opening hours for these students – open at 10am and close at 4pm.  Students attending the campus will have access to teachers, welfare, support services and catering facilities. We will continually monitor access to the campus and will post on our website any changes to these arrangements.

Work placements and experience events will be postponed.  Apprentices attendance in their workplaces will be determined by their employers.   Teachers and assessors will make arrangements to ensure students and apprentices have access to learning materials, whether they be online or in paper form. 

Students and apprentices will continue to be supported during their online learning by all the support services, and if there are any questions, whether they be IT related, welfare, safeguarding or study support, in the first instance they should telephone 0800 028 0289 and their call will be appropriately directed.   Regular updates will be posted on this page of the website

College Systems

Students that are required to work at home can access College systems and content in several ways.

To simplify this, we would recommend:

  •– this provides links to timetables, Moodle course updates and assignments, office 365, proportal but will also have a banner which will be used to communicate our latest message to students.
  • The MyDCG App for mobile device available from the app store – this provides the same links as the above but more conveniently or more inclusively on a mobile phone or tablet device.
  • this provides a link directly to the systems they may need, but will require authentication, whereas the App or MyDCG will only require one authentication on access or install.

For further guidance about working remotely visit:

Student logon for Moodle, Emails or the App is the same as College laptops. 

STUDENT\student number and Date of Birth as password if you have not logged in before. 

Ring 0800 028 0289 for any support needs and a dedicated team will filter your IT, Safeguarding or Welfare needs.

Request a call back

We have set up a support page to help support you when working from home

Student Financial Support

Following Government guidelines to close the college to the majority of students, if you have previously made an application to the Student Support Fund in Term 1 or Term 2 you will not need to complete an ongoing bursary application form for Term 3 at this time,  because we already have your details. However if any of your details have changed please get in touch with the Student Support Fund Team to enable us to update our records.

The Student Support Fund is still open to new applications for both the 16-18 and 19+ scheme, please contact the Student Support Team to discuss your new application further.

This situation will be reviewed regularly, so please ensure you check the Derby College website for updates.

Should you have any enquiries regarding the Student Support Fund please do not hesitate to contact the Student Support Fund Team on the following email or by calling the college on 0800 028 0289 and ask to speak to a member of the Student Support Fund.

Students in receipt of bursary payments

During this time If students are in receipt of bursary assistance an arrangement for a payment will be made to ensure they continue to receive financial support for their meals.

Should you have any queries please do not hesitate to contact the College on 0800 028 0289 and ask to speak to a member of the Student Support Fund.

2020/21 Applications

Applications from school leavers/current Derby College students

We continue to receive 2020/2021 applications for students wishing to join any of the College sites (The Roundhouse, Ilkeston Community College, The Joseph Wright Centre, Broomfield Hall).   

Following advice from the Government regarding Coronavirus, we have cancelled admissions interviews until further notice.

For students who have already applied or about to apply we will issue conditional offers for a place at College.

What is a conditional offer?

You will be offered a place based on

  • achieving the entry requirements (please refer to your course information on the website)
  • Completion of your Personal Statement and/or Interview Questions (This is automatically sent to applicants following the submission of an online application form.  You can complete this online)
  • Your latest school report*

If you do not meet the entry requirements, we will discuss alternative study options available to you at one of our enrolment events, following GCSE results day in August/September

Applications for part time adult courses, Career Learning Ladder opportunities, Higher Education Programmes, Access and Teacher Training courses

We continue to receive applications and will contact applicants with details of the selection/admissions process which varies dependent on the course applied for.

Please note: where face to face interviews on college sites would normally take place these will be replaced with alternative interview methods. For example. telephone/remote access interviews.  

*If you are a school or college leaver, you will be asked to bring your latest school report, including attendance and attitude to learning.
If you already study with Derby College the teaching team will review your most recent progress log as part of your application. 


Help and Advice for Parents and Carers

These can be testing times for both you and your family, and being confined within the same house for extended periods can be trying for the most patient and relaxed individual!

Below are a number of articles and resources which may offer help on a number of issues including how to deal with anxieties related to the virus, boredom, isolation, managing screen time, social media use and maintaining healthy relationships.

During this period of lock down the College Welfare Team can offer support via phone or e-mail to your child should they be struggling with any of the issues above. They can be accessed by ringing the Call Centre on 0300 123 7890 and asking to speak to a member of the Welfare Team.

If as a parent, guardian or carer you are seeking help with your emotional well-being  then you can get help by accessing Qwell-


DCG Employer guidance for Coronavirus

Employer commitment to support apprentice continuity of learning is paramount to the student’s successful completion of their apprenticeship, ensuring they have the skills, knowledge and behaviours needed to positively contribute to your business. Even though the apprentice will not be attending college, we respectfully ask all employers to honour the apprentice’s 20% off the job training requirement, allowing them the opportunity to undertake the learning needed.

Should you have any concerns, questions and / or need further support regarding the apprentices in your business please discuss these with your Assessor and / or Business Development Consultant. These team members will be in direct contact with you over the coming days and will be available for ongoing support, guidance and sign-posting to other relevant services for businesses during this time as needed.

Derby College Group (DCG) Easter Break Closure

Derby College Group (DCG) will be closed over the Easter Break from Monday 6th April until Monday 20th April.

During this period, students and apprentices will continue to have access to on-line and distance learning resources and Tutors / Assessors will set action plans in place to support continuity of learning and progress on programme.

Our Call Centre will remain open - 01332 387421 - with reduced core staff to provide support where possible. 

DCG continues to follow government and public health guidance regarding Covid-19 during this time. 

The following government web site provides a useful source of information and support for businesses, employers and employees (inc. apprentices) - 

DCG will provide our own status updates here -

Thank you for your continued commitment and support to our students and apprentices.

Stay safe and well. 

For more information call on 01332 387421 or email

DCG Employee guidance for Coronavirus

Reporting an Employee Absence

If you are unwell please continue to follow the normal sickness absence procedure for advising your manager/nominated person. Your absence will be treated and paid according to your normal sick leave entitlement. The College is closely monitoring the cases of self-isolation from both students and employees.

Remote working for employees

Employees that are required to work at home can access College systems and content in several ways.

There are 3 ways to access college systems or content remotely:

  •– this will give you access to Onedrive, Teams, Sharepoint sites (formerly team sites), Word & Excel etc online.
  • this will give access to more systems directly, but also provides the latest link to Remote Desktop. Upon signing in to access Remote Desktop you may also see some “remote apps” if you have permissions to use them. This includes but is not limited to the following college systems – Promonitor, ProAchieve, ProGeneral, ProResource, Open accounts for finance etc.. If you think there is a service or system that you would like access to and it is not on that list, please log a call with our IT Servicedesk.
  • On a DCG owned device you will also find a folder in the START MENU called “Work Resources (RADC)” which will contain software or systems that you have been given access to.

Please be aware that you do not need to use Remote Desktop to access the vast majority of DCG systems.

What we are asking is that during this difficult time, you only utilise Remote Desktop if you absolutely have to, so that people that do require it to complete their work can do so.

 The new staff Intranet will be available anywhere and will link you through to almost all of our systems whilst offsite

If you have a College laptop you will already have Microsoft Office installed including Outlook and Skype For Business which will work from anywhere. This copy of Office will also automatically connect to your College OneDrive (look for Onedrive – Deby College in the normal Open and Save boxes). We’d really appreciate it if you could copy the documents that you’re likely to need whilst working from home to Onedrive or Teams as appropriate.

You will also find that Outlook will work on the DCG owned device once connected to your home WiFi without needing to connect through Remote Desktop.

Registering for Multi-factor authentication – this is required if you access college systems or services on a device that is not owned by DCG

Remote Working Learning

Looking after your mental wellbeing during periods of social distancing and self-isolation is important. Mind have provided valuable information and advice on the following link

Ongoing communication to employees is via emails from the HR Director and the Director of Teaching & Learning. Further information can also be found on the College staff intranet.


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