Strategy – Developing a Quality Strategy
Delivering products and services to customers is core business – so it is essential to ensure that what you deliver is high quality. Every organisation should have a quality strategy and systems in place which align with its core business strategy.
Course Summary

Course Information for Students
Who is this course for?
Delivering products and services to customers is core business – so it is essential to ensure that what you deliver is high quality. Every organisation should have a quality strategy and systems in place which align with its core business strategy.
This course shows you how achieving a quality strategy starts at the very foundation of your business. It places an emphasis on creating robust quality processes and procedures.
Entry Requirements
What will you learn?
• Strategic quality management and strategic thinking
• Analysis of the current landscape
• Identifying goals and objectives
• Writing a strategy
• Measuring quality
• Approaches to control in quality
Benefits for the individual
• Align objectives
• Reach key goals
• Meet the needs of internal and external customers
• Identify and continually improve quality
• Fewer errors and defects
Benefits for the organisation
• Evaluation of how the organisation currently works and where quality can be improved
• Clear and visible responsibility, accountability and process ownership, so that the person responsible for the quality of each process is known – and they are fully aware of that responsibility themselves
• Opportunities to identify and mitigate risk
• Improved processes with better quality outcomes
• A continuous improvement culture
How will you learn?
What will you need to bring with you?
How will you be assessed?
Where next?
Who do you contact for more information?
For more information contact the Roundhouse Thinking team on 01332 836 638 or enquiries@roundhousethinking.co.uk
Course Information for Employers
Information for Employers
Career Information
DCG Success Stories
Discover how our students have achieved success. Their hard work and dedication to learning has enabled them to succeed in rewarding careers or progress onto higher education.

We encourage progress and aspirational outcomes by guiding people onto learning pathways that lead to positive destinations. Our students have gone on to achieve great things since leaving the College. We would like to share some of their inspiring success stories with you.
Course Information Last Updated On: November 23, 2021 10:09 am