Leadership and Management – Giving and Receiving Feedback
Giving and receiving feedback effectively is vital to any organisation’s performance. It contributes to an engaged, motivated workforce where team members can learn from their successes and their mistakes.
Course Summary

Course Information for Students
Who is this course for?
Giving and receiving feedback effectively is vital to any organisation’s performance. It contributes to an engaged, motivated workforce where team members can learn from their successes and their mistakes.
This is an engaging workshop with high levels of group participation. Because feedback can be shared with peers, team members and seniors, the course is relevant to individuals across the workforce. In particular, the skills you gain are part of the essential toolkit for those who are in a position of leading others.
Entry Requirements
What will you learn?
• Overview of the value of feedback
• Understanding feedback as a mechanism for organisation performance, including lean and quality performance
• Understanding our personal response to feedback
• Models of feedback
Benefits for the individual
• Greater confidence in giving feedback
• Greater self-awareness in your own response to feedback
• Emotional Intelligence around responses to feedback
• Techniques for immediate use in the workplace
Benefits for the organisation
• A culture of trust among staff and their teams
• Improved team performance
• Improved team communication
How will you learn?
What will you need to bring with you?
How will you be assessed?
Where next?
Who do you contact for more information?
For more information contact the Roundhouse Thinking team on 01332 836 638 or enquiries@roundhousethinking.co.uk
Course Information for Employers
Information for Employers
Career Information
DCG Success Stories
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We encourage progress and aspirational outcomes by guiding people onto learning pathways that lead to positive destinations. Our students have gone on to achieve great things since leaving the College. We would like to share some of their inspiring success stories with you.
Course Information Last Updated On: November 23, 2021 10:08 am