Leadership and Management – Getting Things Done Through Others

The role of a supervisor or middle manager can be challenging, whether you have been promoted from within or brought in from outside. Developing the skills to interface between senior management and the workforce is crucial to ensure business goals are met and teams function effectively.

This is a practical course giving delegates the opportunity to explore different techniques that they can apply back in the workplace.

• Roles, responsibilities and characteristics of a good line manager

• Balancing the human and business aspects of getting the job done

• Communication and communication barriers

• Developing trust

• Goal setting

• Successful delegation

• Constructive feedback

• Skills practices

• Actions to take away for continuing development

Benefits for the individual

• Greater confidence in fulfilling your role

• Practical skills and techniques to manage people and maintain standards

Benefits for the organisation

• Effective line managers

• Motivated teams

• Succession planning for the future

For more information contact the Roundhouse Thinking team on 01332 836 638 or enquiries@roundhousethinking.co.uk