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People Skills - Managing the Performance of a Customer Service TeamMore Information »

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Location: Broomfield Hall

Weeks: 1

Hours: 7.00

Interview: N

Course Summary

How can you transform and enhance the performance of your customer
service team? This course will give you fresh ideas, knowledge and skills
centred on performance improvement, motivation and managing behaviour.
It will not only enable you to galvanise your team but also help you develop
the behaviours required to be a successful manager yourself.

Please Note: This course is run by Roundhouse Thinking. Visit the Roundhouse Thinking website for further information

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* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Broomfield Hall Campus

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