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People Skills - Recruiting and Developing for Customer Service Roles More Information »

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Location: Broomfield Hall

Weeks: 1

Hours: 7.00

Interview: N

Course Summary

With a focus on customer service roles, this course will help you understand how to recruit and develop the right people – and reduce the costs of getting it wrong. Offering a range of tools and techniques, it will provide you with the knowledge and skills to recruit the right people with the right behaviours, in order to deliver a superior customer service performance.

Please Note: This course is run by Roundhouse Thinking. Visit the Roundhouse Thinking website for further information

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* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Broomfield Hall Campus

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