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People Skills - Processes, Systems and Technology in Customer Service More Information »

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Location: Broomfield Hall

Weeks: 1

Hours: 7.00

Interview: N

Course Summary

We help you identify and explore the internal processes, systems and technology that will create more positive experiences for your customers. With an emphasis on the in-house customer service function, this course will provide you with the knowledge needed to support your interactions and relationships with customers.

Please Note: This course is run by Roundhouse Thinking. Visit the Roundhouse Thinking website for further information

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* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Broomfield Hall Campus

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