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Location: Broomfield Hall
Gain the knowledge and skills to handle complaints effectively and leave your customers feeling valued. Offering a range of tips and techniques, this course aims to increase your confidence when facing complaints, help you to understand matters from the customer’s point of view and ensure a positive outcome.
Please Note: This course is run by Roundhouse Thinking. Visit the Roundhouse Thinking website for further information
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* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.