Effective communication is the bond which holds organisations and relationships together. This course gives delegates the opportunity to think about and recognise their preferred communication style and the impact it has. It also demonstrates how they can adapt their approach to ensure positive outcomes when communicating with others who may have a different preferred style.
Through discussion, group activities and personal reflection, we will establish what helps and what hinders effective communication. We also identify what personal actions delegates can take to ensure they get their messages across clearly, develop rapport and build relationships face-to-face, by telephone or by email.
Please Note: This course is run by Roundhouse Thinking. Visit the Roundhouse Thinking website for further information