The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold and the variety of ways customers can shop as well as the ability to process payments, for example using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers' expectations.
You should be working in an operational role within the industry to start on this apprenticeship standard.
You should have Maths and English GCSE graded A-D or relevant industry experience.
You will be assessed throughout your programme via observations, witness testimonies, work products and questioning.
At end point assessment, you will be required to complete:
You will be provided with any Personal Protective Equipment required to legally and safely undertake your role.
You can progress to a further apprenticeship programme such as Retail Team Leader Level 3.