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Advanced Apprenticeship Team Leader / Supervisor Apply Now »

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Level: 3

Location: Workplace

Years: 2

Interview: Y

Course Summary

A team leader/supervisor is in a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.

Because team leaders and supervisors work in the private, public or third sector and in all sizes of organisation, their specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Roles/occupations may include Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson and Shift Manager.

Entry requirements

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade 4 or higher.

Apprentices without Level 2 English and Maths will need to achieve this level prior to taking the end point assessment.

Course Content

Knowledge and skills

  • Interpersonal excellence – managing people and developing relationships
  • Organisational performance - delivering results
  • Personal effectiveness – managing self

Behaviours

  • Drive to achieve in all aspects of work 
  • Demonstrating resilience and accountability
  • Determination when managing difficult situations
  • Open, approachable, authentic, and able to build trust with others  
  • Seeking views of others
  • Flexible to the needs of the organisation
  • Creative, innovative and enterprising when seeking solutions to business needs
  • Positive and adaptable, responding well to feedback and the need for change
  • Setting an example
  • Fair, consistent, impartial, open and honest
  • Operating within organisational values

How will I be assessed?

Final assessment and grading will be undertaken by the Independent Assessor.  Marks will be based on how the evidence presented contributed to:

  • What the apprentice has shown they can do against the requirements of their job role
  • How the apprentice has approached their work and learning, and the way they have completed the task(s)
  • Who the apprentice has worked with, demonstrating the personal and interpersonal qualities they have brought to all their work relationships

Assessment covers:

  • Knowledge test - 30%
  • Structured competency-based interview - 30%
  • Submission of portfolio - 20%
  • Professional discussion of CPD activity - 20%

Are there any additional costs or specialist equipment required?

No

What can I do after this course?

 

 

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Hadley Trueman

Hadley Trueman

National acclaim for DCG fashion retail innovator Hadley

Talented DCG fashion business & retail student Hadley Trueman has already seen his concepts win national acclaim.  
 
Hadley, aged 17, received the award for most outstanding work after exhibiting at The Truman Brewery in East London over the summer.  
 
He was among 150 further education students on UAL (University of the Arts London) award body courses nationally, who were selected to perform or display their work at Origins Creative Arts Festival.  
 
Hadley’s use of Instagram to create a live timeline featuring high-end department store Selfridges impressed the judges with its originality.  
 
When he finishes College Hadley is thinking about taking a degree in buying and merchandising, possibly at UAL or De Montfort University in Leicester, where one of his favourite designers, Samuel Ross, studied.  
 
Hadley said: "I’ve always been interested in fashion, but the business side more than the design side.  
 
“After GCSEs I looked at other colleges that are not far from where I live but the level 2 course at Joseph Wright was just what I was looking for."  
 
When Hadley is not at College, he’s gaining valuable work experience at Nottingham clothing store 18montrose as well as marketing his own online unisex streetwear brand asterisk vision.

College is great. The tutors are supportive – they don’t mind if I take the brief and change it to suit my own ideas.

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