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Level: 0

Location: The RoundHouse


Interview: Y

Course Summary

This course is the start of your travel and tourism career journey, enabling you to progress to a Level 1 Travel and Tourism programme.

You will cover a variety of travel, tourism and customer service topics. Alongside this, you will also be studying maths and English.

Entry requirements

You need the passion to succeed and a strong interest in travel and tourism.

Course Content

You will cover a variety of travel, tourism and customer service topics, for example:

  • Planning a trip
  • Working in a team
  • Customer service
  • UK destinations

You will also be dealing with the public in our working restaurant to further enhance your customer service skills.

How will I be assessed?

You will be assessed via practical assessment and tests/assignments.

Are there any additional costs or specialist equipment required?

A uniform is required which will be discussed with you.

What can I do after this course?

Further Study

You could advance to a Level 1 Travel and Tourism programme.



You could consider a variety of roles within the travel and tourism industry.


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This course is run at the Roundhouse Campus

About the Roundhouse »

Daniel Johnston

Daniel Johnston

Taking off with a cabin crew career

High-flier Daniel Johnston clinched a cabin crew job with Ryanair – even before completing his Derby College course!

Always interested in seeing more of the world, he progressed so well on the Air Cabin Crew Diploma that he was ideally prepared for the highly competitive Ryanair recruitment process.

Having embarked on his learning journey in 2013, Daniel was amazed at how many unusual opportunities his course offered.

One highlight was a day at the British Airways Training Centre at Heathrow – learning about safety procedures, undertaking role plays in a mock crash simulator and trying out an evacuation slide. Another was a fire training course at East Midlands Airport.

I’ve always wanted to travel – cabin crew is my dream job. When I first joined Derby College, I saw the Diploma as a qualification which could probably lead to a job a few years down the line. Then I got a job before I’d even finished College!

Working with Ryanair will open up so many doors for my future but I wouldn’t be where I am today without the help of the College.
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