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NVQ Diploma in Hospitality Supervision and Leadership - Level 3Apply Now »

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Level: 3

Location: The RoundHouse

Years: 1

Interview: Y

Course Summary

The Diploma in Hospitality Supervision and Leadership can help you progress to a senior role within the hospitality industry. You will broaden your existing knowledge and gain important leadership and management skills for working on events/functions and in other roles within the industry.

Entry requirements

You need a relevant qualification at Level 2 and a grade 4 or above in GCSE Maths or English and a grade 3 or above in Maths or English.

For mature students, relevant experience within the industry is essential.

Course Content

You will complete five core units:

  • Lead a team to improve customer service
  • Develop productive working relationships with colleagues
  • Provide leadership for your team
  • Contribute to the control of resources
  • Maintain the health, hygiene, safety and security of the working environment.

You can then choose a number of optional units from a wide range, for example:

  • Supervise functions
  • Supervise food production operations
  • Supervise drinks service
  • Contribute to promoting products and services
  • Supervise reception services
  • Improve the customer relationship

There are lots more options to choose from, too.

How will I be assessed?

You will be assessed and will carry out a variety of theoretical work.

Are there any additional costs or specialist equipment required?

A uniform will be required at an approximate cost of £100.

What can I do after this course?

Further Study

You could progress to an advanced apprenticeship or to study at degree level at university.

Careers

You can advance to take up a senior role within the hospitality/customer service industry.

 

 

This course is run at the Roundhouse Campus

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Jack Bowler

Jack Bowler

Bespoke Inns experience leads to ideal job for hospitality student Jack

Work experience offered through Derby College's links with Bespoke Inns has led to the ideal job for former hospitality student Jack Bowler.
Jack, who got a distinction in his foundation degree course in International Hospitality Management, has been working at the Boot Inn in Repton, a Bespoke Inns' traditional pub and restaurant, since August. Although he already had catering qualifications from Derby College, Jack was keen to learn the front of house side of hotel and catering.
Encouraged by his lecturers, he enrolled on the foundation degree course and, through the Bespoke Inns Hospitality Management Academy, gained valuable work experience at The Dragon in Willington.
The Academy seeks to bridge the gap between education and the workplace for the College's hospitality students so that they can put into practice their customer service skills at top quality establishments.
In his new role at The Boot – a beautiful 17th Century coaching Inn – Jack gets to try his hand at everything including restaurant management, housekeeping and bar work.
He especially likes working behind the bar and telling customers about the range of beers brewed by The Boot's microbrewery next door.

My foundation degree was brilliant and the professional development offered through Bespoke Inns is unbelievable.


Derby College gave me the confidence to do what I'm doing now, and I owe my lecturers a lot. I'm happy to talk to students in hospitality so I can give something back. Bespoke Inns offers work experience to other Derby College students and it's good to see people getting the same great opportunity that I've had.

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