Course Summary

The Diploma in Hospitality Supervision and Leadership can help you progress to a senior role within the hospitality industry. You will broaden your existing knowledge and gain important leadership and management skills for working on events/functions and in other roles within the industry.

Entry requirements

You need a relevant qualification at Level 2 and a grade 4 or above in GCSE Maths or English and a grade 3 or above in Maths or English.

For mature students, relevant experience within the industry is essential.

Course Content

You will complete five core units:

• Lead a team to improve customer service
• Develop productive working relationships with colleagues
• Provide leadership for your team
• Contribute to the control of resources
• Maintain the health, hygiene, safety and security of the working environment.

You can then choose a number of optional units from a wide range, for example:

• Supervise functions
• Supervise food production operations
• Supervise drinks service
• Contribute to promoting products and services
• Supervise reception services
• Improve the customer relationship

There are lots more options to choose from, too.

How will I be assessed?

You will be assessed and will carry out a variety of theoretical work.

Are there any additional costs or specialist equipment required?

A uniform will be required at an approximate cost of £100.

What can I do after this course?

Further Study

You could progress to an advanced apprenticeship or to study at degree level at university.

Careers

You can advance to take up a senior role within the hospitality/customer service industry.

Did you find the course information on this page useful?