Course Summary

This course has been designed for students who work - or want to work - in holiday centres, tour operator companies, travel agencies, tourist information centres, tourist attractions, cruise line companies or conference and events organisations.

Entry requirements

You will need a minimum of either Maths or English GCSE at grade C (4)  plus Maths or English GCSE at grade D (3) plus two other GCSEs at grade D (4).

It is essential that you show a commitment to maintaining high standards of attendance and meeting deadlines.

If you are a mature student, we may be able to take into consideration your previous experience in your chosen subject.

Course Content

The course features the following mandatory units:

• Interpersonal skills for the travel and tourism workplace
• Principles of customer service in hospitality, leisure, travel and tourism

There is also a variety of optional units including:

• Customer service and selling skills
• Worldwide travel and tourism destinations
• UK travel and tourism destinations
• Visitor attractions
• Resort representatives
• Tour operations
• Travel planning
• Introduction to the cruise industry
• Planning an event
• Tourist information services

How will I be assessed?

You will be assessed via practical tasks, tests and assignments.

Are there any additional costs or specialist equipment required?

All students are required to wear the standard uniform which you can order  during enrolment. The cost is approximately £135, including a jacket, skirt for ladies and trousers for men, a shirt and either a tie or scarf. 

You may be able to secure financial support towards the cost of the uniform.

There will also be a nominal charge for trips and visits.

What can I do after this course?

Further Study

You can advance to the Level 3 Subsidiary Diploma in Travel and Tourism or Level 3 Certificate in Travel and Tourism with six months of overseas work placement.

Careers

You can explore roles such as travel agent, tour operator, rep in a holiday centre and tourist information officer as well as jobs on cruise liners, with tourist attractions and with conference or events organisations.