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Leadership and Management - Handling Difficult People and SituationsMore Information »

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Level: 2

Location: Broomfield Hall

Years: 1

Interview: N

Course Summary

This one-day event is for all those who need to be able to communicate effectively and deal with challenging situations. This is a hands-on workshop that teaches managers how to approach “difficult” people in a professional and confident manner.  We will cover tools to help when the communication becomes tough and tips to ensure a positive outcome.  Participants will leave the day feeling more confident to broach the conversations that they have been avoiding.

Who should attend?

The workshop is suitable for those working in both public and private sectors and all senior managers, executives and directors who understand the benefits both personally and professionally of developing strategic leadership skills.

Please Note: This course is run by Roundhouse Thinking. Visit the Roundhouse Thinking website for further information


* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Broomfield Hall Campus

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